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Appendix
Gigaset SX763 WLAN dsl / en AnnA / A31008-M707-R131-1-7619 / appendix.fm / 20.07.2006
Sc
hablone 2
005_0
7_2
7
The Gigaset SX763 WLAN
dsl or other PCs cannot be
reached by a PC in the con-
nected LAN using a
ping
command.
ì
Make sure that TCP/IP has been installed and con-
figured on all the PCs in the local network.
ì
Check that the IP addresses have been correctly
configured. In most cases you can use the DHCP
function of the Gigaset SX763 WLAN dsl to assign
dynamic addresses to the PCs in the LAN. In this
case, you have to configure the TCP/IP settings of all
the PCs so that they obtain the IP address automat-
ically.
If you configure the IP addresses in the LAN manu-
ally, remember to use the subnet mask
255.255.255.x. This means that the first three
parts of the IP address on each PC and on the
Gigaset SX763 WLAN dsl have to be identical. The
device also has to be configured as a DNS server.
No connection to the config-
uration environment of the
Gigaset SX763 WLAN dsl.
ì
Use the
ping
command to check whether you can
establish a network connection to the Gigaset
SX763 WLAN dsl.
ì
Check the network cable between the PC you want
to use to administer the device and the Gigaset
SX763 WLAN dsl.
ì
If the PC you want to use is in the router's local net-
work, make sure that you are using the correct IP
address administration (see above).
ì
If the PC you want to use is not in the router's local
network, it must be authorised via remote manage-
ment.
You cannot conduct VoIP tel-
ephone calls.
ì
The phone or the Gigaset SX763 WLAN dsl is not
connected properly to the DSL port. Check the
cabling and the ports.
ì
The access data for your VoIP phones is not entered
correctly. Check the access data.
ì
You have not assigned the VoIP phone numbers to
the telephone port. Check the configuration of the
telephone ports and the extensions.
Password forgotten or lost.
ì
Reset the Gigaset SX763 WLAN dsl (page 20).
Warning
: Please bear in mind that this will return
all
the configuration settings to the factory settings.
Symptom
Possible cause and solutions