E-64
SIMEAS Q80 7KG8080
Power Quality Recorder SIMEAS Q80 7KG8080, Operating instruction
E50417-B1074-C419-A2, Release 09.02.2011
12.5
Error description
To help locate defects when sending a unit back for repairs, please enclose a description of the error(s) encountered
and, if applicable, a graph of expected versus incorrectly returned signal courses, as well as the following information
for our Customer Service:
·
The device’s serial number
·
The file SIMEAS Q80.log from the SIMEAS Q80 folder under ..\output\service\...
·
The files dev00x.umi (in the SIMEAS Q80 folder)
·
e-mail to the Customer Support: ?-Menu
Þ
Info on SIMEAS Q80.
12.6
Resetting the device
If you are unable to set up a connection with the measurement device even though the device is activated and no
other user is connected with it (and the correct TCP/IP or modem settings were also verified), the device can be reset
and restarted using the menu item Extras \ Measurement device \ Reboot on the start page. This action will stop
any running measurement or active data transfer! Afterwards you must re-connect to the device. Since this function
ends any processes running on the device, it can only be used on the conditions described above!
