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dB9PRO and Arcos Global Ltd.

For dB9PRO Customers

PART 1: QUICK START AND
TROUBLESHOOTING
GUIDE

Содержание VR 1.0

Страница 2: ...he V1 with a Mac computer 17 How to use the V1 with a Chromebook 20 TROUBLE SHOOTING GUIDE 21 Q I have Windows 10 on my computer and I get an error when I try to play my recorded file 22 Q My recorder...

Страница 3: ...ed to return the recorder but Amazon says it is too late to return it because the date is past It is not working What should I do 27 Q I plugged the recorder in and charged it fully for at least 2 hou...

Страница 4: ...34 Q Can it be password protected or encrypted 35 Q How can I know when the battery is low 35 Q Can I keep it in my shirt pocket and record with it while moving around 35 Q How far can it record clea...

Страница 5: ...Q Is there a playback function on the recorder itself 40 Q What happens if I plug it in to the computer with the switch on 40 Q Can it record while it is charging 40 Q Is there an indicator light when...

Страница 6: ...u already know what you want to use your new gadget for we thought you might find this little handbook useful Before you proceed please don t forget to register your product for your 1 year warranty a...

Страница 7: ...uthor and publisher do not warrant that the information contained in this e book is fully complete and shall not be responsible for any errors or omissions The author and publisher shall have neither...

Страница 8: ...using the product please check and consult your local laws Neither dB9PRO nor Arcos Global Ltd can be held liable for any loss or damage of whatever nature direct indirect consequential or other which...

Страница 9: ...ructions closely you should be up and running within a few minutes Well here goes The V1 looks like a regular USB flash drive and it does have that functionality too It also has a Lithium Ion battery...

Страница 10: ...d plugging it into a USB source It typically finishes charging within 75 90 minutes On one end of the V1 there is a switch you can turn on to put it in recording mode for voice recording When you swit...

Страница 11: ...ture You can still use your recorder without enabling this feature Time stamping is currently not available for Mac OSX but we hope to have our own app ready soon for our customers On Windows once you...

Страница 12: ...e called SetTime rar You can ignore this There is also a folder called Set Time Inside this folder there is an exe file called SetTime exe Simply double click the file to run You may need to provide A...

Страница 13: ...e from the USB port The red LED light will glow initially when charging but once the light turns blue this means the device has charge in it even 25 50 charge will make the light turn blue Therefore i...

Страница 14: ...itch to ON There is a small red light that glows when you either switch the button on or off When switching it on please wait for the red light to go off before you start recording Each time you switc...

Страница 15: ...d REC001 WAV REC002 WAV REC003 WAV You can rename these files to other names of your choice just like any other computer file Also please note that if you finish one recording and switch the recorder...

Страница 16: ...tion Once you are in Windows Explorer just open up the window for the V1 It will typically show up as a removable drive In the window for the V1 you will see a folder called Record Once you open this...

Страница 17: ...older to create space for future recordings NOTE If you are on Windows 10 please use VLC Media Player because Groove Player is not well equipped with all the codecs and you will probably get an error...

Страница 18: ...Windows partition on your Mac you can run the SetTime exe from that partition to enable time stamping on your device About the time stamping on Mac this is an optional feature Unfortunately the SetTi...

Страница 19: ...day sdate something of the sort However as a recorder the device will still work with recordings and playback would be via VLC Media Player on a Mac PLAYBACK ON MAC OSX In order to play your recording...

Страница 20: ...yer Now turn up the volume on your Mac You should be able to hear the recordings done on your V1 USB Voice Recorder If you need to convert your WAV files to MP3 we recommend using the Convert feature...

Страница 21: ...r Windows or Mac OS this software is free to download and install on your Chromebook too You just need to make sure that you are selecting the version of VLC Media Player for Chromebooks Simply open y...

Страница 22: ...TROUBLE SHOOTING GUIDE...

Страница 23: ...r was working fine until recently now it doesn t seem to be recording What should I do A REFORMAT THE RECORDER 1 Copy all the files in the USB Recorder off onto your computer into a folder naming it R...

Страница 24: ...you are finished recording switch it off and plug it back into a computer 8 Check the Record folder to see if the recorded file is there Try playing it back using Windows Media Player or VLC Media Pla...

Страница 25: ...it ready really soon The workaround would be to run it under Parallel Desktops for Mac or via Bootcamp or use a PC The other option would be to name the file itself based on the event say Birthdaypart...

Страница 26: ...e Quicktime Player on Mac Q I can t find my recordings on the recorder Where are they and what should I do A In your computer go to the drive called Record and inside that you have a folder called Rec...

Страница 27: ...esetting the recorder and now my computer will not recognise the device when I plug it in Please help A Thank you for letting us know Have you tried different USB ports or a different computer Please...

Страница 28: ...wever if you contact Amazon and then it doesn t get resolved please feel free to get in touch with us so that we can follow up on it Q I wanted to return the recorder but Amazon says it is too late to...

Страница 29: ...f the unit is defective we would be happy to send you a replacement Please do remember to register for your product warranty The instructions are on a card in the tinbox Our warranty is valid for 1 ye...

Страница 30: ...er called Recorder Backup but rather the contents of this folder Make sure the 2 folders mentioned in point 2 above are present 5 Go into the SetTime folder and run the exe file within the extracted f...

Страница 31: ...ours of your purchase It may have landed in your spam folder If you have checked that and you still could not find the email please contact us through your Amazon account or through our website and we...

Страница 32: ...witches to a different mode where it acts differently While the audio is being recorded the data is being saved temporarily almost like RAM on a computer and is only saved as a file when you switch it...

Страница 33: ...ates there is charge in the battery sort of like a battery icon on a phone which shows one or two blips even if the battery is low Q What is the working range in feet A The typical working range is ab...

Страница 34: ...Q Will it work on a Chromebook A Our recorders are compatible with Chromebooks You will need VLC Media Player for Chrome free to download and install to play the recorded files back...

Страница 35: ...lly do with any other folder Q How do I use the lanyards A In the box you have 2 lanyards For the one which is longer simply take the thread end of the lanyard and push it into the hole which is locat...

Страница 36: ...itself the drive cannot be written to in recording mode This means that you might not be able to record with it while encrypted Q How can I know when the battery is low A Unfortunately with this mode...

Страница 37: ...the range of this recorder A We normally suggest 10 15 ft away is a good distance but it depends on the acoustics of the room If there is a lot of ambient reverb the further away you go the more muff...

Страница 38: ...ocess we recommend if you want to burn the recordings to a CD 1 Use VLC Media Player to convert files to wav uncompressed PCM format You can also use a service like convertfiles com and make sure that...

Страница 39: ...from the date of purchase You will need your order ID from Amazon which looks something like this 002 1204550 12890483 in your Amazon dashboard As far as contacting us is concerned the instructions ar...

Страница 40: ...ll under warranty Q Can I charge it with a phone charger or USB charger A Yes you can Chances are that if you use a phone charger the device will charge faster than with a USB port on a computer so we...

Страница 41: ...ing will happen but the recorder will not be recognized by your computer and will not charge Please always plug the recorder into your computer USB port with the switch OFF Q Can it record while it is...

Страница 42: ...itch it OFF and then after you wait for 4 5 seconds you can plug it back into the computer USB port to access the files If you had no file on the recorder before you will now find a new file correspon...

Страница 43: ...de to recorder mode The LED light will glow steadily for a while and then blink a few times and then it will go off completely You can start recording once the light goes off completely The recorder o...

Страница 44: ...ntact customer at db9pro dot com Please remove all hyphens parentheses and spaces in the link above OR Simply contact us through your Amazon account We respond very quickly and are happy to hear from...

Страница 45: ...arged Recording Capacity About 96 hours of audio Recording starts 5 seconds after turning on and finishes recording 5 seconds after turning off for firmware working time System Support Windows2000 XP...

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