
4. What is the problem with the device when you say it
is not working? Please could you describe a bit more?
5. Is the battery charged fully? Typically a 75-90 min
stint plugged into the USB port should be okay for full
charge.
Our customer support will go through a step-by-step
troubleshooting process. If the unit is determined to be
defective, we would be happy to replace your unit –
provided it is still under warranty.
Q: Can I charge it with a phone charger, or USB
charger?
A: Yes, you can. Chances are that, if you use a phone
charger, the device will charge faster than with a USB
port on a computer, so we suggest leaving it plugged in
upto 60 min at the most. Again, chargers have different
specifications, so we cannot endorse this and cannot
take responsibility for anything going wrong if there is a
problem.
Still, that said, in general, if the recorder is not getting
too hot and you don’t leave it plugged in for hours on
end unattended, (and if the charger has no faults), it
should be fine in most cases.
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