Compact Operating Instructions
1.10 Service and support
SIMATIC HMI IPC477C / HMI IPC477C PRO
34
Compact Operating Instructions, 10/2010, A5E02368072-02
1.10
Service and support
Local information
Contain your Siemens representative (
http://www.siemens.com/automation/partner
) if you
have questions about the products described here.
Technical documentation for SIMATIC products
You can find additional documentation for SIMATIC products and systems in the Internet:
SIMATIC Guide manuals (
http://www.siemens.com/simatic-tech-doku-portal
)
Easy shopping at the mall
You can find the online catalog and order system under:
Industrial Automation and Drive Technologies (
http://mall.automation.siemens.com
)
Training center
All the training options are listed at:
SITRAIN homepage (
http://www.sitrain.com
)
Technical support
You can contact technical support for all Industry Automation and Drive Technologies
products by:
●
E-mail: [email protected]
●
Internet: Online support request form:
(
http://www.siemens.com/automation/support-request
)
When you contact the customer support, please have the following information for the
technician on hand:
●
BIOS version
●
Order No. (MLFB) of the device
●
Installed additional software
●
Installed additional hardware
Online Service & Support
Information about the product, Support and Service, right through to the Technical Forum,
can be found at: Industry Automation and Drive Technologies - Homepage
(
http://www.siemens.com/automation/service&support
)
After-sales information system for SIMATIC PC / PG
Information about contacts, drivers, and BIOS updates, FAQs and Customer Support can be
found at: After-sales information system for SIMATIC PC/PG (
http://www.siemens.com/asis
)