Fault
Possible cause
Action
The loading door cannot
be opened.
Select Draining or Spinning .
There is water in drum.
Safety function is active.
Wait for 2 minutes.
Detergent residue in the
detergent dispenser.
Clean and dry the detergent
dispenser(refer to Page 34)
Use the dispensing aid for liquid
detergent.
Detergent was damp or
lumpy.
The gasket is crimped.
This may appears after
installing the transport bolts.
Remove the transport bolts, operate
the machine for a period of time, the
gasket will return to the original shape.
The belt gets off the pulley.
Too much laundry is in the
drum or the laundry is put in
badly, and close the window
with excessive force.
Put in the laundry well and according
to the maximum load specifiction.
Control lights do not
come on.
Plug is loose or not inserted.
An interrupted program will be resumed
when power retures. If you wish to unload
the laundry, proceed as in Cleaning the
drain pump , Page 34.
A fuse has triggered.
Switch on/replace the fuse.
Call Customer Service if this fault
is repeated.
Power failure.
Close the loading door(a click sh-
ould be heard).
The program does not start.
Loading door not closed.
Check whether laundry is trapped
in door.
“Start/Pause” button does not
touched.
Touch the “Start/Pause” button.
Clean the strainer (refer to Page 36)
Strainer in supply hose clogged.
Water tap not turned on.
Water does not enter the
machine or detergent is
not wash away.
Turn on water tap.
Detergent in chamber
I
is
not wash away.
“Prewash” function is not
selected.
Select “” Cotton programme.
Water cannot be seen in
drum.
This is not a fault.
The water lies below the visible part of the drum.
Clean the water drainage pipe
and/or drain hose.
Fluff-producing laundry was washed
at a high temperature. The water
drainage pipe or drain hose is
blocked.
Loose debris is blocking
the pump.
Washing solution is not
completely drained.
Clean the pump. (refer to Page 34)
Leak in the drain hose.
The thread of the supply
hose is not tight.
Water is flowing out from
underneath the machine.
Tighten the thread.
Replace the drain hose.
39