Troubleshooting
en
33
23.1 Malfunctions
Fault
Cause and troubleshooting
The appliance is not
working.
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
Electronics fault
1.
Briefly disconnect the appliance from the power supply by switching off the fuse.
2.
Reset the basic settings to the factory settings.
"Sprache Deutsch"
appears in the dis-
play.
There has been a power cut.
▶
Configure the initial configuration settings.
"Performing initial start-up", Page 12
The operation does
not start or is inter-
rupted.
Different causes are possible.
▶
Check the notifications that appear on the display.
"Displaying information", Page 14
Malfunction
▶
Call the after-sales service.
Appliance does not
heat up.
Demo mode is switched on.
1.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
the fuse box off and then on again.
2.
Switch off demo mode in the basic settings within approx. 5 minutes.
"Changing the basic settings", Page 22
There has been a power cut.
▶
Open and close the appliance door once after a power failure.
a
The appliance is checked and is ready to use.
The time is not dis-
played when the ap-
pliance is switched
off.
Basic setting has been changed.
▶
Change the basic setting for the time display.
Home Connect is not
working properly.
Different causes are possible.
▶
Go to www.home-connect.com.
The control panel
cannot be opened.
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
Malfunction
1.
Call the after-sales service.
2.
If there is water in the water tank, empty the water tank:
‒
Open the appliance door.
‒
Grip on the right and left below the control panel.
‒
Slowly pull out the control panel and push it upwards.
Intense steam gener-
ation when steaming.
The appliance is automatically calibrated.
No action required.
If the cooking times are too short, the appliance is not automatically calibrated.
If a lot of steam is generated repeatedly, the appliance is recalibrated.
1.
Reset the appliance to the factory setting.
2.
Repeat the calibrations.