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Troubleshooting

25 Troubleshooting

You can rectify minor faults on your appliance yourself.

Read the troubleshooting information before contacting

after-sales service. This will avoid unnecessary costs.

WARNING ‒ Risk of injury!

Improper repairs are dangerous.

▶

Repairs to the appliance should only be carried out

by trained specialist staff.

▶

If the appliance is defective, call Customer Service.

WARNING ‒ Risk of electric shock!

Incorrect repairs are dangerous.

▶

Repairs to the appliance should only be carried out

by trained specialist staff.

▶

Only use genuine spare parts when repairing the

appliance.

▶

If the power cord of this appliance is damaged, it

must be replaced by the manufacturer, the manufac-

turer's Customer Service or a similarly qualified per-

son in order to prevent any risk.

25.1 Malfunctions

Fault

Cause and troubleshooting

The appliance is not

working.

The circuit breaker in the fuse box has tripped.

▶

Check the circuit breaker in the fuse box.

There has been a power cut.

▶

Check whether the lighting in your kitchen or other appliances are working.

Electronics fault

Briefly disconnect the appliance from the power supply by switching off the fuse.

Reset the basic settings to the factory settings.

→

"Basic settings", Page 23

"Sprache Deutsch"

appears in the dis-

play.

There has been a power cut.

▶

Configure the initial configuration settings.

→

"Performing initial start-up", Page 13

The operation does

not start or is inter-

rupted.

Different causes are possible.

▶

Check the notifications that appear on the display.

→

"Displaying information", Page 14

Malfunction

▶

Call the after-sales service.

→

"Customer Service", Page 38

Appliance does not

heat up.

Demo mode is switched on.

Briefly disconnect the appliance from the power supply by switching the circuit breaker in

the fuse box off and then on again.

Switch off demo mode in the basic settings within approx. 5 minutes.

→

"Changing the basic settings", Page 24

There has been a power cut.

▶

Open and close the appliance door once after a power failure.

The appliance is checked and is ready to use.

The time is not dis-

played when the ap-

pliance is switched

off.

Basic setting has been changed.

▶

Change the basic setting for the time display.

→

"Basic settings", Page 23

Appliance door can-

not be opened.

The cleaning function locks the appliance door; ⁠ lights up in the display.

▶

Allow the appliance to cool down until ⁠ goes out in the display.

→

"Cleaning function 'Pyrolytic activeClean'", Page 28

The childproof lock locks the appliance door.

▶

Use the ⁠ button to deactivate the childproof lock.

→

"Childproof lock", Page 23

You can switch off the lock in the basic settings.

→

"Basic settings", Page 23

Home Connect is not

working properly.

Different causes are possible.

▶

Go to www.home-connect.com.

Содержание HR976GM.1A

Страница 1: ...6GM 1A en User manual and installation instructions Register your product on My Siemens and discover exclusive ser vices and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Страница 2: ...instructions 49 1 Safety Observe the following safety instructions 1 1 General information Read this instruction manual carefully Keep the instruction manual and the product information safe for future refer ence or for the next owner Do not connect the appliance if it has been damaged in transit 1 2 Intended use This appliance is designed only to be built into kitchen units Read the special insta...

Страница 3: ...ries or cookware from the cooking compartment When the cooking compartment is hot any al coholic vapours inside may catch fire The ap pliance door may spring open Hot steam and jets of flame may escape Only use small quantities of drinks with a high alcohol content in food Do not heat spirits 15 vol when undi luted e g for marinating or pouring over food Open the appliance door carefully The teles...

Страница 4: ...ins If the appliance or the power cord is dam aged immediately unplug the power cord or switch off the fuse in the fuse box Call customer services Page 38 WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from chil dren Do not let children play with packaging ma terial Children may breathe in or s...

Страница 5: ...stance The outside of the appliance gets very hot when the cleaning function is in progress Never touch the appliance door Allow the appliance to cool down Keep children at a safe distance 2 Preventing material damage 2 1 General ATTENTION Alcoholic vapours may catch fire in the hot cooking compartment and cause permanent damage to the ap pliance The appliance door may spring open due to an explos...

Страница 6: ...the cooking compartment floor when operating the appliance at temperatures above 120 C this will damage the enamel Do not use the appliance if there is water on the cooking compartment floor Wipe away any water on the cooking compartment floor before operation A lot of steam is produced during operation with the types of steam heating Condensate that collects in the drip trough underneath the cook...

Страница 7: ...ddition to the text information you can see the cur rent status of different functions using symbols Symbol Meaning Time e g 12min10s Display of the current time setting op tions Time setting options Page 15 Timer is activated Setting the timer Page 16 Childproof lock is activated Childproof lock Page 23 The appliance door is locked due to the cleaning function or childproof lock Cleaning function...

Страница 8: ...partment enable you to place accessories at different heights Accessories Page 11 Your appliance has 5 shelf positions The shelf posi tions are numbered from bottom to top The shelf supports are equipped with pull out rails on one or more levels depending on the appliance type You can remove the shelf supports e g for cleaning Rails Page 34 Lighting One or more oven lights illuminate the cooking c...

Страница 9: ...ge 22 Home Con nect Connect and remotely control the oven with a mobile end device and use the full functionality of the appliance Home Connect Page 24 5 1 Types of heating To ensure that you always find the right type of heating to cook your food we explain the differences and ap plications below The symbols for each type of heating help you to re member them When you select a type of heating the...

Страница 10: ...ing This type of heating is used to determine the energy consump tion in air recirculation mode and the energy efficiency class Circulated air grilling 30 300 C Roast poultry whole fish or larger pieces of meat The grill element and the fan switch on and off alternately The fan circulates the hot air around the food Pizza setting 30 275 C Cook pizza or food that requires a lot of heat from below T...

Страница 11: ...may differ depending on the appliance model Accessories Use Wire rack Cake tins Ovenproof dishes Cookware Meat e g roasting joints or steak Frozen meals Universal pan Moist cakes Baked items Bread Large roasts Frozen meals Catch dripping liquids e g fat when grilling food on the wire rack Air Fry tray perforated Bake until crispy for food that is usually fried in oil e g chips Grilling food Do not...

Страница 12: ...ures and online siemens home bsh group com Accessories vary from one appliance to another When purchasing accessories always quote the exact product number E no of your appliance You can find out which accessories are available for your appliance in our online shop or from our after sales service 7 Before using for the first time Configure the settings for initial start up Clean the appliance and ...

Страница 13: ... time Before using the appliance to cook food for the first time you must clean the cooking compartment and ac cessories 1 Remove the product information and the accessor ies from the cooking compartment Remove any leftover packaging such as polystyrene pellets and any adhesive tape either in or on the appliance 2 Wipe the smooth surfaces in the cooking compart ment with a soft damp cloth 3 Press ...

Страница 14: ...e starts heating a The adjustment values and how long the appliance has already been in operation are shown on the dis play 5 When the food is ready use to switch the appli ance off Note The most suitable type of heating for your food can be found in the type of heating description Types of heating Page 9 Changing the type of heating When you change the type of heating the other set tings are also...

Страница 15: ...ing a For Rapid heating Off appears on the display 10 Time setting options For an operation you can set the cooking time and the time at which the operation should be finished The timer runs independently of the operation Time setting option Use Cooking time If you set a cooking time the appli ance stops heating automatically once this time has elapsed End time Along with the cooking time you can ...

Страница 16: ...he timer has its own signal tone so that you can tell whether it is the timer or a cooking time that has elapsed 1 Press the button 2 To set the timer press the relevant time value on the display e g hour display h or minute display min a The selected value is marked in blue 3 Set the timer using or or via the adjustment bar Or enter the timer time directly via the number field If required use to ...

Страница 17: ...eating Page 14 4D hot air Top bottom heating Circulated air grilling Keeping warm Dishes Page 21 Meat probe Page 19 Steam jet You can use the steam jet function to specifically add intensive steam at various intervals This makes bread and bread rolls in particular wonderfully crispy and gives them a golden colour The appliance adds clouds of steam to the cooking compartment for approx 3 to 5 minut...

Страница 18: ...starts heating a The setting values and how long the appliance has already been in operation are shown on the display 7 When the food is ready use to switch the appli ance off 8 Empty the water tank and dry the cooking compart ment After using steam operation Page 18 Changing added steam You can change or deactivate the added steam func tion at any time 1 Press the steam level 2 Change or deactiva...

Страница 19: ... steam opera tion Dry the cooking compartment by hand or use the drying function Drying Page 30 12 Meat probe Cook with precision by inserting the meat probe into the food and setting a core temperature on the appli ance The meat probe measures the core temperature inside the food Once the set core temperature has been reached in the food the appliance automatically stops heating 12 1 Suitable typ...

Страница 20: ...r the temper ature directly via the number field Set the cooking compartment temperature at least 10 C higher than the core temperature Do not set the cooking compartment temperature to higher than 250 C 4 Press Meat probe 5 Set the core temperature using or or via the adjustment bar Or enter the core temperature dir ectly via the number field If required reset the adjustment value using 6 Press A...

Страница 21: ...hes The Dishes operating mode helps you to use your ap pliance to prepare different meals by selecting the op timum settings automatically 13 1 Cookware for dishes The cooking result depends on the composition of the meat and the size of cookware You should therefore use heat resistant cookware that is suitable for temperatures up to 300 C Glass or glass ceramic cookware is best The joint should c...

Страница 22: ...s 7 Use to start the operation a The appliance starts to heat and the time counts down a Once the dish is ready a signal sounds The appli ance stops heating 8 Once the cooking time has elapsed If required you can select other settings and re start the operation When the food is ready use to switch the ap pliance off 13 4 Automatic switch off function The automatic switch off function for the dishe...

Страница 23: ...tion Language See selection on the appliance Home Connect Connect the oven to a mobile end device and remotely control it Home Connect Page 24 Time Time in 24 hour format Date Date in the format DD MM YYYY Display Selection Brightness Levels 1 2 3 4 and 51 Standby screen On for a limited time1 Off Clock Digital date1 Digital Analogue Adjustment Align the display horizontally and vertically 1 Facto...

Страница 24: ...find information about this at www home connect com The Home Connect app guides you through the entire login process Follow the instructions in the Home Con nect app to configure the settings Tips Please consult the documents supplied by Home Connect Please also follow the instructions in the Home Con nect app Notes Please note the safety precautions in this instruction manual and make sure that t...

Страница 25: ... app the manual or permanent remote start must be se lected in the Remote control status basic setting 1 To activate remote start press 2 Configure a setting in the Home Connect app and send it to the appliance Notes If you open the appliance door within 15 minutes of activating remote start or of the operation end ing the manual remote start is deactivated When you start the oven using the contro...

Страница 26: ...ecial cleaners for cleaning the ap pliance while it is hot Using oven cleaner in a hot cooking compartment damages the enamel Never use oven cleaner in the cooking compartment when it is still warm Remove all food remnants from the cooking com partment and the appliance door before you next heat up the appliance If different cleaning agents are mixed together there may be a chemical reaction betwe...

Страница 27: ...oapy water Use a brush to remove heavy soiling Clean the pull out rails while they are pushed in so that you do not remove the lubricant Do not clean in the dishwasher Note To clean thoroughly detach the pull out system Rails Page 34 Accessories Hot soapy water Oven cleaners Soak any heavily soiled areas and use a brush or steel wool Enamelled accessories are dishwasher safe Water tank Hot soapy w...

Страница 28: ...se oven cleaner to remove stubborn dirt from the inner door pane 5 Remove any objects from the cooking compartment The cooking compartment must be empty except for the shelf supports 19 2 Setting the cleaning function Ventilate the kitchen while the cleaning function is run ning WARNING Risk of harm to health The cleaning function heats up the cooking compart ment to a very high temperature so tha...

Страница 29: ...th a drop of washing up liquid and pour into the centre of the cooking compart ment floor 3 Press Cleaning 4 Press humidClean The duration cannot be changed 5 Press a A notification stating that you should carry out the necessary preparatory work for the cleaning aid ap pears on the display 6 Confirm the notification a The cleaning aid starts and the cooking time counts down a Once the cleaning ai...

Страница 30: ...e in the water tank and close the control panel Press to start the rinse cycle a A signal tone sounds when each rinse cycle has ended 6 Once the second rinse cycle is complete Empty and dry the water tank Emptying the water tank Page 19 Press to switch the appliance off 22 Drying To prevent residual moisture dry the cooking compart ment following operation with steam ATTENTION If there is water on...

Страница 31: ...lly Grab hold of the appliance door with both hands on the left and right and pull it upwards and out 4 Carefully place the appliance door on a level sur face 23 2 Attaching the appliance door 1 Note Ensure that the appliance door slides onto the hinges without any resistance 2 Use both hands to slide the appliance door on as far as it will go 3 Open the appliance door fully 4 Close the locking le...

Страница 32: ...s up wards and out at an angle and set them down care fully on a flat surface 9 WARNING Risk of injury Scratched glass in the appliance door may develop into a crack Do not use any harsh or abrasive cleaners or sharp metal scrapers to clean the glass on the oven door as they may scratch the surface Clean the removed door panes on both sides with glass cleaner and a soft cloth 10 Clean the applianc...

Страница 33: ...e metal strip on the left and right 4 Note The lettering Pyro must be legible at the top as shown in the picture Slide the inner pane into the retainer at the bottom and fit it at the top 5 Push the inner pane in at the top Push the sliding caps downwards in the direction of the arrow 6 Open the appliance door fully 7 Close the locking levers on the left and right hand hinges 8 Close the appliance...

Страница 34: ...artment wall and then push this back 2 Push the rail into the front socket until the rail also rests against the cooking compartment wall and then press this downwards 24 3 Removing the pull out rail WARNING Risk of burns The shelf supports get very hot Never touch the shelf supports when hot Always allow the appliance to cool down Keep children at a safe distance Notes Depending on the appliance ...

Страница 35: ...elow behind the two guide rods for the required shelf position and keep it horizontal 2 Guide the rail lengthways to the rear to the guide rods and slide both retainers onto each lower rod In doing so use the rear retainer to grip the ver tical rod 3 Press and hold PUSH and swing the pull out rail inwards until the retainer is attached in the lower rod a 4 Release the PUSH tab a The retainer click...

Страница 36: ... appears in the dis play There has been a power cut Configure the initial configuration settings Performing initial start up Page 13 The operation does not start or is inter rupted Different causes are possible Check the notifications that appear on the display Displaying information Page 14 Malfunction Call the after sales service Customer Service Page 38 Appliance does not heat up Demo mode is s...

Страница 37: ...nk The water tank is leaking Order a new water tank Customer Service Page 38 Malfunction Do not use deionised or filtered water Determining the water hardness before switching on the appliance for the first time Page 12 The sensor is defective Call the after sales service Customer Service Page 38 Buttons are flashing Condensation has formed behind the control panel No action required As soon as th...

Страница 38: ...lectronic appliances waste electrical and electronic equip ment WEEE The guideline determines the frame work for the return and recycling of used appliances as applicable throughout the EU 27 Customer Service Detailed information on the warranty period and terms of warranty in your country is available from our after sales service your retailer or on our website If you contact Customer Service you...

Страница 39: ...her relevant provisions of Dir ective 2014 53 EU A detailed RED Declaration of Conformity can be found online at siemens home bsh group com among the ad ditional documents on the product page for your appli ance 2 4 GHz band 2400 2483 5 MHz Max 100 mW 5 GHz band 5150 5350 MHz 5470 5725 MHz Max 100 mW BE BG CZ DK DE EE IE EL ES FR HR IT CY LI LV LT LU HU MT NL AT PL PT RO SI SK FI SE NO CH TR IS UK...

Страница 40: ...ote of the important information on using it correctly Page 19 Roasting on the wire rack Food roasted on the wire rack will become very crispy on all sides You can roast large poultry for example or multiple individual pieces at the same time Roast pieces of a similar weight and thickness The grilled food will brown evenly and will remain succu lent and juicy Place the food to be roasted directly ...

Страница 41: ...e foods that are in the form of separate pieces such as bread rolls and potato products so that they are spread out flat and evenly on the ac cessory Leave a little space between the individual pieces Follow the manufacturer s instructions on the pack aging 30 5 List of foods Recommended settings for a variety of foods sorted into food categories Recommended settings for various types of food Food...

Страница 42: ... 50 70 Chicken 1 3 kg un stuffed Wire rack 2 200 220 60 70 Chicken 1 3 kg un stuffed Wire rack 2 190 210 2 50 60 Small chicken portions 250 g each Wire rack 3 200 220 2 30 45 Goose unstuffed 3 kg Wire rack 2 160 180 120 150 Goose unstuffed 3 kg Wire rack 2 1 2 3 1 130 140 2 150 160 3 170 180 2 2 Off 1 110 120 2 20 30 3 30 40 Joint of pork without rind e g neck 1 5 kg Uncovered cook ware 2 180 190 ...

Страница 43: ...ompart ment floor 35 40 300 360 30 6 Special cooking methods and other applications Information and recommended settings for special cooking methods and other applications e g slow cooking Slow cooking Cook prime cuts of meat slowly at a low temperature e g tender cuts of beef veal lamb or poultry Slow cooking poultry or meat Note When using the slow cooking type of heating you cannot delay the st...

Страница 44: ...on the food until after you have cooked it This makes the food crispier Breaded vegetables are also suitable for cooking with Air Fry To save fat use a sprayer to spray the coating with oil This forms a crispy crust with little fat Proving dough Yeast dough proves more quickly in your appliance than at room temperature and does not dry out Requirement The cooking compartment is cold 1 Slide the wi...

Страница 45: ...arm in the oven The different added steam levels are suitable for keeping the following foods warm Level 1 Joints and briefly roasted food Level 2 Bakes and side dishes Level 3 Stews and soups 30 7 Meals and tips for cooking for Great Britain Recommended settings for meals with British cooking habits Also follow the instructions in the individual sections This section contains only special additio...

Страница 46: ...tensity Cooking time in mins Victoria sponge cake 2 levels x 4 20 cm diameter cake tin 3 1 160 1701 20 25 Biscuits 2 levels x 2 Baking sheet on wire rack 3 1 140 1601 15 30 Biscuits 3 levels x 3 Baking sheet on wire rack 5 3 1 140 1601 15 30 1 Preheat the appliance Grilling Recommended settings for meat Food Accessory cook ware Height Type of heating Page 9 Temperature in C grill setting Steam in ...

Страница 47: ... 2 160 170 30 25 Beef Top side Top rump 1 5 kg 1 Wire rack 2 170 180 1 100 120 Lamb Leg bone in Wire rack 2 160 170 25 25 Lamb Leg bone in 1 5 kg 1 Wire rack 2 180 190 1 80 90 Pork Belly Wire rack 2 170 180 30 25 1 Slide the universal pan underneath the wire rack Recommended settings for poultry Food Accessory cook ware Height Type of heating Page 9 Temperature in C Steam in tensity Cooking time i...

Страница 48: ...elf position 1 Baking tins on the wire rack First wire rack Shelf position 3 Second wire rack Shelf position 1 Shelf positions when baking on 3 levels Baking tray Shelf position 5 Universal pan Shelf position 3 Baking tray Shelf position 1 Hot water sponge cake When baking on 2 levels place the springform tins at diagonally opposite corners of the wire racks Recommended settings for baking Food Ac...

Страница 49: ...ance with these installation instructions The in staller shall be liable for damages incurred as a result of incorrect installation Do not use the door handle for the trans port or installation Check the appliance for damage after un packing it Do not connect the appliance if it has been damaged in transit Before starting up the appliance remove any packaging material and adhesive film from the co...

Страница 50: ...k it The door handle cannot sup port the weight of the appliance Do not carry or hold the appliance by the door handle 31 2 Appliance dimensions You will find the dimensions of the appliance here 31 3 Installation below a worktop Observe the installation dimensions and the installation instructions when installing below a worktop To ventilate the appliance the intermediate floor must have a ventil...

Страница 51: ...tilation cut out To ensure sufficient ventilation of the two appli ances there must be a ventilation opening of at least 200 cm in the base area To do this trim the base panel or fit a ventilation grille Ensure that air exchange is guaranteed in accord ance with the diagram Only fit appliances up to a height that allows ac cessories to be easily removed 31 7 Corner installation Observe the install...

Страница 52: ...ug Note Only a licensed professional may connect the ap pliance Damage caused by incorrect connection is not covered under the warranty An all pole isolating switch must be integrated into the permanent electrical installation according to the install ation regulations 1 Identify the phase and neutral conductors in the socket The appliance may be damaged if it is not connec ted correctly 2 Connect...

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Страница 56: ... 9001646930 9001646930 020726 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY siemens home bsh group com Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG ...

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