35
SMS (text messages)
Gigaset C380-C385 / IM English / A31008-M2007-R101-2-3T19 / sms_BRD_neutral.fm / 09.11.2010
V
e
rsion 4, 16.0
9
.2005
SMS troubleshooting
Error codes when sending
Self-help with errors
The following table lists error situations and
possible causes and provides notes on trou-
bleshooting.
E0 Calling Line Identification permanently with-
held (CLIR) or Calling Line Identification not
activated.
FE Error occurred during SMS transfer.
FD Connection to SMS centre failed; see self-
help.
You cannot send messages.
1. You have not requested the CLIP service (Call-
ing Line Identification Presentation).
¥
Ask your service provider to enable this
service.
2. SMS transmission has been interrupted (e.g.
by a call).
¥
Re-send the SMS.
3. Network provider does not support this
feature.
4. No number or an invalid number is entered for
the SMS centre set as the active send service
centre.
¥
Enter the number (
You receive an incomplete SMS.
1. Your phone's memory is full.
¥
Delete old SMS messages (
2. The service provider has not yet sent the rest
of the SMS.
The SMS is played back.
1. The "display call number" service is not acti-
vated.
¥
Ask your service provider to enable this
feature (there is a charge for this).
2. Your mobile phone operator and your fixed
line network SMS service provider have not
agreed on a co-operation.
¥
Obtain information from your fixed line
network SMS service provider.
3. Your end device has been recorded by your
SMS provider as having no fixed line network
SMS functionality, i.e. you are no longer regis-
tered with the provider.
¥
Start the registration assistant for auto-
matic registration (
¥
Have the device (re-)registered to receive
SMS messages.
Messages are only received during the day.
The terminal is recorded in your SMS pro-
vider's database as having no fixed network
SMS functionality, i.e. you are no longer regis-
tered with the provider.
¥
Start the registration assistant for auto-
matic registration (
¥
Obtain information from your fixed line
network SMS service provider.
¥
Have the device (re-)registered to receive
SMS messages.