Troubleshooting
en
35
25.1 Malfunctions
Fault
Cause and troubleshooting
The appliance is not
working.
The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
Electronics fault
1.
Briefly disconnect the appliance from the power supply by switching off the fuse.
2.
Reset the basic settings to the factory settings.
"Sprache Deutsch"
appears in the dis-
play.
There has been a power cut.
▶
Implement the settings for the initial configuration.
"Carrying out the initial configuration", Page 13
The operation does
not start or is inter-
rupted.
Malfunction
▶
Call the after-sales service.
Different causes are possible.
▶
Check any notifications that appear in the display.
"Displaying information", Page 14
Appliance does not
heat up and "Demo
mode is switched on"
appears in the dis-
play.
Device is in demo mode.
1.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
the fuse box off and back on again.
2.
Switch off demo mode within three minutes in the
There has been a power cut.
▶
Open and close the appliance door once after a power failure.
a
The appliance is checked and is ready to use.
The appliance does
not start and "Cook-
ing compartment too
hot" appears in the
display.
The cooking compartment is too hot for the selected dish or type of heating.
▶
Allow the cooking compartment to cool down and start again.
The time is not dis-
played when the ap-
pliance is switched
off.
Basic setting has been changed.
▶
Change the basic setting for the time display.
HomeConnect is not
working correctly.
Different causes are possible.
▶
Go to www.home-connect.com.
The control panel
cannot be opened.
The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
Malfunction
1.
Call the after-sales service.
2.
If there is water in the water tank, empty the water tank:
‒
Open the appliance door.
‒
Grip on the right and left below the control panel.
‒
Slowly pull out the control panel and push it upwards.
Intense steam gener-
ation when steaming.
The appliance is automatically calibrated.
No action required.