Troubleshooting
en
33
▶
Only use genuine spare parts when repairing the
appliance.
▶
If the power cord of this appliance is damaged, it
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.
25.1 Malfunctions
Fault
Cause and troubleshooting
The appliance is not
working.
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
"Sprache Deutsch"
appears in the dis-
play.
There has been a power cut.
▶
Configure the initial configuration settings.
→
"Performing initial start-up", Page 12
The operation does
not start or is inter-
rupted.
Different causes are possible.
▶
Check the notifications that appear on the display.
→
"Displaying information", Page 14
Malfunction
▶
Call the after-sales service.
→
Appliance does not
heat up.
Demo mode is switched on.
1.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
the fuse box off and then on again.
2.
Switch off demo mode in the basic settings within approx. 5 minutes.
→
"Changing the basic settings", Page 24
There has been a power cut.
▶
Open and close the appliance door once after a power failure.
a
The appliance is checked and is ready to use.
The time is not dis-
played when the ap-
pliance is switched
off.
Basic setting has been changed.
▶
Change the basic setting for the time display.
→
Appliance door can-
not be opened.
The cleaning function locks the appliance door; lights up in the display.
▶
Allow the appliance to cool down until goes out in the display.
→
"Cleaning function Pyrolytic activeClean", Page 28
The childproof lock locks the appliance door.
▶
Use the
button to deactivate the childproof lock.
You can switch off the lock in the basic settings.
→
HomeConnect is not
working correctly.
Different causes are possible.
▶
Go to www.home-connect.com.
During simple mi-
crowave operation,
the cooking compart-
ment becomes hot.
The drying function is switched on.
The interior lighting
does not work.
The LED light is defective.
▶
Call the after-sales service.
→