Making Calls
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Callback Request
Callback Request can help you complete calls to extensions that are
busy, ringing, or in Do Not Disturb mode, once those extensions
become available. It lets you hang up and have the communications
server call you back with triple rings under the following conditions:
•
when a busy extension you are trying to reach becomes free
•
when a ringing extension you are trying to reach is used again and
then becomes free
When you then answer, the communications server automatically dials
the number.
While you are queued for a callback, the status light beside your
Callback (CALLBCK) key is on.
To make a call-
back request
➩
Listen for the other party’s phone to ring or
for the busy tone.
➩
Press the Callback (CALLBCK) key, or
dial # 1.
You will hear the confirmation tone. If you
have a display phone, WILL CALL BACK
is displayed.
➩
Hang up.
To accept the
callback
➩
Listen for the triple rings.
If you have a display phone, FREE is
displayed, along with the extension and
name of the party calling you back.
➩
Answer the phone. The communications
server will automatically place your call.
➩
Listen for the called extension to ring.
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