Moving Calls
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Chapter 5 Moving Calls
Forwarding
Forwarding automatically redirects your incoming calls to another
extension or an outside number, referred to as a forwarding target. The
communications server provides two types of forwarding: fixed and
variable.
Fixed Forwarding
Fixed Forwarding forwards calls to as many as two different
extensions set up at the communications server. Fixed Forwarding is
often used to forward unanswered calls to the PhoneMail system or to
your company’s message center.
Your communications server system administrator can select the
following conditions under which calls will be forwarded:
•
when your extension is busy
•
when your extension rings, but no one answers (for a period of time
specified at the communications server.)
•
when your extension is in Do Not Disturb mode
•
under any combination of the conditions mentioned above
•
forward all calls
Your system administrator can also specify that your incoming calls
from outside numbers be forwarded to one extension and those from
extensions to another. You can cancel Fixed Forwarding to prevent
incoming calls from being forwarded, although this is rarely necessary.
To cancel Fixed
Forwarding
➩
Get a dial tone.
➩
Dial # # 9 0.
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