Managerial Features
7-7
7.
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For a linear-pattern pilot hunt group, if all the members of the group
are busy the call will be placed in a system queue until one of the
members becomes available. If no queue has been set up at the
communications server, or if all queue positions are occupied, the
caller will receive a busy tone. If a call advances to the final member
in the group, that phone will ring until it is answered.
Note:
On Version 6.3 and higher, the final member in a linear-
pattern pilot hunt group can forward calls to any other call-
forwarding destination.
For a linear-pattern station hunt group, after the call has advanced to
the last member and the last member is busy, the caller will receive a
busy tone. However, if a call advances to the last member and the last
member is not busy, that phone will ring until it is answered.
Removing Yourself from a Hunt Group
If you want to prevent hunt group calls from advancing to your phone,
you can use the No-Hunt feature to temporarily remove your phone
from the group. Hunt group calls will then skip your phone and
advance to the next phone in the group. This has no effect on calls
placed directly to your phone unless it is in Do Not Disturb mode. (See
“Do Not Disturb” on page 6-1.)
If all members of a station hunt group remove themselves, hunting
will not occur.
All but one of the members of a pilot hunt group can remove
themselves. If the last remaining member tries to leave the hunt group,
he or she will receive an error tone.
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