5
Troubleshooting
Issue
Indicator Status
Solution
No sound or faint sound
Transmitter power light on, receiver
blue RF LED off
Sync the transmitter to the receiver
Move closer to and maintain line-of-sight with the transmitter. Move away
from metal surfaces and digital equipment.
Transmitter power light on, receiver
blue RF LED on
Verify all sound system connections
Adjust gain settings on the transmitter and receiver. Make sure the
handheld transmitter gain is at the
0dB
setting.
Receiver power LED off, red, or
blinking red
Insert fresh batteries or power on the receiver
Transmitter power LED red or
flashing red
Replace transmitter batteries
If indicator continues flashing red after batteries are replaced, the
transmitter and receiver may belong to incompatible frequency bands.
Contact your Shure reseller for assistance.
Transmitter power LED off
Turn on transmitter
Make sure the +/- indicators on batteries match the transmitter terminals
Insert fresh batteries
Distortion or unwanted noise
bursts
N/A
Remove nearby sources of RF interference (CD players, cell phones,
computers, digital effects, in-ear monitor systems, etc.)
Change receiver and transmitter to a different frequency
Reduce transmitter gain
Replace transmitter batteries
If using multiple systems, change the frequency of one of the active
systems
Distortion increases gradually
Transmitter or receiver power LED
red
Replace batteries
Cannot turn transmitter or
receiver on
Power LED flashing red
Replace batteries
Tips for Improving System Performance
•
Maintain a line-of-sight between transmitter and receiver
•
Avoid proximity to metal surfaces and digital equipment that could cause RF interference, such as computers, cell phones, LCD screens, and other
audio electronics.
Furnished Accessories
Microphone clip (FP2)
WA371
Plug-on Transmitter belt clip and protective skin (FP3)
AFP301
Camera Shoe Mount (FP5)
AFP511
TA3F-to-XLRm audio cable
WA451
TA3F-to-3.5mm dual-mono audio cable
WA461
