◆
Troubleshooting
Sensor
Symptom
Solution
The result value
of Skin Tone
analysis is
displayed on an
extreme position
like corners of the
screen.
Check
•
Do the serial number for Sensor and the serial number for
Sensor stand match?
Solution
•
Make sure to pair Sensor and Sensor stand by the serial
number and calibrate skin tone from the setup screen. (To
find the serial number, refer to p7-8 of this manual.)
LED lamp on
Sensor is flashing
in red.
Solution
•
There is a problem with recharging (overloaded current,
overheating). Stop use immediately. Remove Sensor from
Sensor stand and unplug AC adopter from an electrical
outlet. Contact Support center.
Sensor stand
Symptom
Solution
LED lamp on
Sensor stand is
flashing in red.
Solution
•
There is a problem with recharging (overloaded current,
overheating). Stop use immediately. Remove Sensor from
Sensor stand and unplug AC adopter from an electrical
outlet. Contact Support center.
