53
Symptom
Cause / Possibility
Remedy
Assist traveling distance is
too short.
The traveling distance may become shorter
depending on road conditions, the gear
position and total light usage time.
Check the battery charge. If the battery is
nearly spent, recharge it.
The battery characteristics will drop during
winter weather.
This is not a sign of a problem.
The battery is a consumable part. Repeated
recharging and long periods of use will
cause the battery to deteriorate (lose its
performance).
If the distance that can be traveled on a
single charge is very short, replace the
battery with a new one.
Is the battery fully charged?
If the distance that can be traveled when
the battery is fully charged has decreased,
the battery may have degraded. Replace
the battery with a new one.
Pedaling is stiff.
Are the tires inflated to a sufficient pressure?
Use a pump to add air.
Is the assist mode set to OFF?
Set the assist mode to [BOOST]. If you still
do not feel that assistance is being given,
contact the place of purchase.
The battery may be running low.
After charging the battery well, check the
level of assistance again. If you still do not
feel that assistance is being given, contact
the place of purchase.
Did you turn on the power with your foot
placed on the pedal?
Turn on the power again without putting
pressure on the pedal. If you still do not
feel that assistance is being given, contact
the place of purchase.
