02/7/23
XL-HP500H(H)E3.fm
E-29
ENGLISH
XL-HP500H
Refe
rences
Troubleshooting chart
Many potential problems can be resolved by the owner without call-
ing a service technician.
If something is wrong with this product, check the following before
calling your authorised SHARP dealer or service centre.
"
General
"
CD player
"
Tuner
"
Cassette deck
Symptom
Possible cause
!
The clock is not on time.
!
Did a power failure occur? Reset
the clock. (Refer to page 10.)
!
When a button is pressed,
the unit does not respond.
!
Set this unit to the power stand-
by mode and then turn it back on.
!
If the unit still malfunctions, reset
it. (Refer to page 30.)
!
No sound is heard.
!
Is the volume level set to "0"?
!
Are the headphones connected?
!
Are the speaker wires discon-
nected?
Symptom
Possible cause
!
Playback does not start.
!
Is the disc loaded upside down?
!
Playback stops in the mid-
dle or is not performed
properly.
!
Does the disc satisfy the stan-
dards?
!
Is the disc distorted or
scratched?
!
Playback sounds are
skipped, or stopped in the
middle of a track.
!
Is the unit located near excessive
vibrations?
!
Is the disc very dirty?
!
Has condensation formed inside
the unit?
Symptom
Possible cause
!
Radio makes unusual
noise consecutively.
!
Is the unit placed near the TV or
computer?
!
Is the FM aerial or AM loop aerial
placed properly? Move the aerial
away from the AC power lead or
the unit if located near.
Symptom
Possible cause
!
Cannot record.
!
Is the erase-prevention tab re-
moved?
!
Cannot record tracks with
proper sound quality.
!
Is it a normal tape? (You cannot
record on a metal or CrO tape.)
!
Cannot erase completely.
!
Sound skipping.
!
Is there any slack?
!
Is the tape stretched?
!
Cannot hear treble.
!
Are the capstans, pinch rollers,
or heads dirty?
!
Sound fluctuation.
!
Cannot remove the tape.
!
If a power failure occurs during
playback, the heads remain en-
gaged with the tape. Do not open
the compartment forcibly. Wait
until electricity resumes.