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EN-21
Ice making
Problem
Solution / Situation
Ice maker does not work.
• Is water in the water tank?
• Is the water tank securely set?
• Is the shovel or food in the ice storage box?
• Are all ice making modes “OFF”?
• Are the ice cubes piled up at the back of the ice
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• Try the ice tray cleaning. If the ice tray cleaning
works properly, wait for one day. Ice making
starts again.
It takes time to make ice
cubes.
• Is it right after restarting ice making?
•
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Ice cubes are small, rounded
or connected.
Ice cubes have protrusions.
There are some holes in ice
cubes.
• If the water level of the water tank is low, the size of ice cube may become smaller than
usual.
• If you store ice cubes for a long time, they may become smaller, rounded, lumped
together.
• The protrusions of the ice cubes are caused by the slits in the ice tray.
• The hole comes from air bubbles in ice cubes which may be lumped together and form
bigger holes.
Ice cubes have some odor
• Is the water in the water tank old or with some odor?
• Is there remaining detergent or bleach in the water tank used for cleaning the water
tank?
• If the ice cubes leave for a long time, odors may spreading to the ice cubes.
No water or ice cubes drop
even when using
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”.
• Is the ice storage box full with ice cubes? Is there the shovel or other thing in the ice
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• Is water in the water tank?
Water dispenser
Problem
Solution / Situation
No water comes out.
• Is dispenser tank securely attached?
• Is water in dispenser tank?
Dispenser door does not
open.
• Is water dispenser door lock “ON”?
Water remains in the tray.
• Some water may come out of the water dispenser or inner pipe. It is normal. Throw
away the water.
If you still require service
• Refer to your nearest service agent approved by SHARP.
Before you call for service
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