GB-28
EN
TROUBLESHOOTING CHART
QUERY
ANSWER
Draught circulates around
the door.
When the oven is working, air circulates within the cavity.
The door does not form an airtight seal so air may escape from the door.
Condensation forms in
the oven, and may drip
from the door.
The oven cavity will normally be colder than the food being cooked, and
so steam produced when cooking will condense on the colder surface. The
amount of steam produced depends on the water content of the food be-
ing cooked. Some foods, such as potatoes have a high moisture content.
Condensation trapped in the door glass should clear after a few hours.
Flashing or arcing from
within the cavity when
cooking.
Arcing will occur when a metallic object comes into close proximity to the
oven cavity during cooking.
This may possibly roughen the surface of the cavity, but would not other-
wise damage the oven.
Arcing potatoes.
Ensure all „eyes” are removed from the potatoes and that they have been
pierced, place directly onto the turntable or in a heat resistant flan dish
or similar.
The display is lit but the
control panel will not
work when pressed.
Check the door is closed properly.
Oven cooks too slowly.
Ensure correct power level has been selected.
Oven makes a noise.
The microwave energy pulses ON and OFF during cooking/defrosting.
Outer cabinet is hot.
The cabinet may become warm to the touch - keep children away.
If you think the oven is not working properly there
are some simple checks you can carry out yourself
before calling an engineer. This will help prevent
unnecessary service calls if the fault is something
simple.
Follow this simple check below:
Place half a cup of water on the turntable and close
the door.
Programme the oven to cook for 1 minute using
100% microwave power.
1.
Does the oven lamp come on when it is cook-
ing?
2.
Does the microwave stirrer rotate?
3.
Does the cooling fan work? (Check by placing
your hand above the air vent openings.)
4.
After 1 minute does the audible signal sound?
5.
Is the water in the cup hot?
If you answer “NO” to any question first check
that the oven is plugged in properly and the
fuse has not blown. If there is no fault with ei-
ther, check against the troubleshooting chart
below.
• The door seal stops microwave leakage during
oven operation, but does not form an airtight
seal. It is normal to see drops of water, light or
feel warm air around the oven door. Food with
a high moisture content will release steam and
cause condensation inside the door which may
drip from the oven.
•
Repairs and Modifications:
Do not attempt to
operate the oven if it is not working properly.
•
Outer Cabinet & Lamp Access:
Never remove
the outer cabinet. This is very dangerous due to
high voltage parts inside which must never be
touched, as this could be fatal.
Your oven is not fitted with a lamp access cover.
If the lamp fails, do not attempt to replace the
lamp yourself, call a SHARP approved service
facility.
•
Cool down function:
If the Microwave is set for
2 mins or longer (in any mode) once the pro-
gram ends it will enter into a 3 min cool down
where the fan only will remain on. This is not a
fault and it is not still cooking, the fan will stop
after 3 minutes.
TROUBLESHOOTING
WARNING: Never adjust, repair or modify the oven yourself. It is hazardous for anyone other
than SHARP trained engineer to carry out servicing or repairs. This is important as it may
involve the removal of covers that provide protection against microwave energy.
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