77
LC-42LB261U/LC-50LB261U Sharp 42"/50" LED TV
Roku Streaming Stick
TV cabinet
creaks.
• When the TV is in use, the
temperature rises naturally and
may cause the cabinet to expand
or contract which can cause a
creaking noise. This is not a
malfunction.
Control buttons
do not work.
• Make sure that the
Button Lock
option is set to
Off
. See “
” on page
.
• Unplug the power cord, wait a
few seconds, then plug the cord
back in and turn on your TV.
TV keeps
turning off.
• Make sure that the sleep timer is
not turned on. See “
” on page
.
A retail banner
is displayed.
• You selected “Store” mode when
you ran the EZ SETUP wizard.
Reset your TV to the factory
defaults, then select
Home
on the
What is your viewing environment
screen. See “
” on page
Problem
Solution
Problem
Solution
I cannot see a
picture on
my TV.
• Make sure that your TV is turned
on.
• Make sure that the mobile device
is securely connected to the
purple
HDMI 2/MHL
jack. See
“
” on page
• Make sure that you have selected
HDMI 2 (Roku)
as the video input
source. See “
” on page
.
• Try adjusting the picture settings
on your TV. See “
” on page
I cannot hear
sound.
• Make sure that you have selected
HDMI 2 (Roku)
as the video input
source. See “
” on page
.
• If you are using external speakers,
a sound bar, or a home theater
system, make sure that the audio
cables are connected securely.
See “
” on
page
• If you are using external speakers,
a sound bar, or a home theater
system, make sure that the
volume is turned up and not
muted.
• If you are using external speakers,
a sound bar, or a home theater
system, make sure that you have
selected the correct output
mode.
• Try adjusting the audio settings
on your TV. See “
” on page
I cannot
connect to my
wireless
network.
• Make sure that there are no
obstructions, like cement walls,
between your Roku Streaming
Stick and your wireless router.
• Make sure that you have selected
the correct wireless router name
on the “Wireless” screen.
• If your network requires a
password, make sure that you
have entered the correct
password. Passwords are case
sensitive.
• If you have turned off SSID
broadcasting on your wireless
router, select “My network is not
shown” on the “Wireless” screen.
• If you are not getting three or
more signal-strength bars above
your wireless network, adjust the
location of your wireless router.