74
LC-42LB150U Sharp 42" LED TV
www.sharpusa.com
My TV’s remote
control does
not control the
device.
• Make sure that there are no
obstructions between the
remote control and the remote
control sensors on your TV and
the device.
• If the device is not a Sharp
device, all the buttons may not
work.
• Make sure that the CEC Control
feature is turned on. See
“
on page
• If you are trying to control the
volume on an HDMI CEC audio
receiver using your TV remote
control, make sure that the
Audio Return Channel
option
on the
CEC
menu is set to
On
.
See “
” on page
• The device may not support this
feature. See the documentation
that came with the device for
more information.
The device does
not show up in
the CEC Device
list.
• Make sure that the device is
turned on.
• Make sure that the HDMI cable
is connected securely to your
TV and the device.
• Make sure that the device is
connected to your TV with an
HDMI cable.
• Make sure that the CEC Control
feature is turned on. See
“
on page
• Make sure that the device is a
CEC-compatible device. See the
documentation that came with
the device.
• If the device is not a Sharp
device, it may not be
compatible with your TV.
My device does
not turn off
when I turn off
my TV.
• Make sure that the CEC Control
feature is turned on. See
“
on page
• Make sure that
Device Auto
Power Off
is set to
On
on the
CEC
menu. See “
” on
page
.
• The device may not support this
feature. See the documentation
that came with the device for
more information.
Problem
Solution
My TV does not
turn on when I
turn on my
device.
• Make sure that the CEC Control
feature is turned on. See
“
”
on page
.
• Make sure that
TV Auto Power
On
is set to
On
on the
CEC
menu. See “
” on page
.
• The device may not support this
feature. See the documentation
that came with the device for
more information.
The
Audio
Return
Channel
setting on the
CEC
menu
keeps turning
back on after it
is turned off.
• When
Audio Return Channel
is
set to
Off
and
CEC Control
is
set to
On
and you adjust the
volume on the audio receiver,
Audio Return Channel
is
automatically set to
On
. To
prevent this from happening,
turn off the CEC Control feature.
See “
” on page
I cannot select
the
Root Menu
option on the
CEC
menu.
OR
The device’s
root menu does
not open when
I select
Root
Menu
on the
CEC
menu.
• The device may not support this
feature. See the documentation
that came with the device for
more information.
Note
If the problem is not solved by using these
troubleshooting instructions, turn off your
TV, then turn it on again.
Problem
Solution