84
EN
Others
Troubleshooting
Symptom Remedy
Power
The power does not turn on.
• Check the mains cable is connected securely.
• Check the breaker (in case of power failure).
Buttons
Any of the buttons on the front
panel does not function.
• Check if the Child Lock is activated. (See page 10.)
Picture
There is no picture.
• Check signal cables are connected securely.
• Check if a connecting cable is damaged.
• If the Setup menu display appears, press
[SETUP]
or
[RETURN
]
to turn off
the display.
• Check connections to your TV. (See pages 13-14.)
• Switch the input selector on your TV (to “AV1” for example) until a picture
appears on the screen.
The picture on your TV is distorted
during the unit is turned on.
• Turn the unit off if the unit is not being used.
• Change the channel on this unit.
Picture noise appears.
• The disc is dirty or flawed.
• If the unit is connected to your TV via a VCR, or if it is connected to a
combination TV / VIDEO player, the copy-protection signal applied to some
DVD programmes could affect picture quality. If you still experience this
problem even when you connect the unit directly to your TV, try connecting
the unit to your TV’s S-VIDEO input.
TV programme picture does not
fill the screen.
• Set channels with “Auto Tuning” from the Setup menu. (See page 18.)
• Select the channel of a TV programme using
[PROG.
K
/
L
]
.
TV programme pictures are
distorted.
• Adjust the direction of the TV antenna.
• Adjust the picture. (See the TV instruction manual.)
• Place the antenna and the TV farther apart.
• Separate any bunched antenna cables and the TV.
TV channel cannot be changed.
• Switch the TV input.
• Check if the antenna cable is connected correctly. (See pages 13-14.)
Playback picture is distorted.
• Do not bring equipment that may cause electrical interference, such as a
cellular phone, near the unit.
The playback picture or TV
programme from equipment
connected through the unit is
distorted.
• If a DVD player, VCR or tuner is connected to your TV via the unit, the
copyprotection signal applied to some programmes could affect picture
quality. Disconnect the playback equipment in question and connect it
directly to your TV.
Sound
There is no sound.
• The disc is dirty or flawed.
• Check if all cables are connected securely.
• Check if a connecting cable is damaged.
• Check the connections to the amplifier input.
• Check if the input source setting on the amplifier is correct.
• Check if the unit is in Pause mode or in Slow-motion Playback mode.
• Check if the unit is in Fast Forward or Fast Reverse mode.
• If the audio signal is not output from the DIGITAL AUDIO OUTPUT PCM /
BITSTREAM (COAXIAL) jack, check the Audio setting. (See pages 78-80.)
Sound is noisy.
• The disc is dirty or flawed.
Remote control
The remote control does not
function.
• Batteries are exhausted.
• There are obstacles between the remote control and the unit.
• The remote control is too far from the unit.
• There are no batteries in the remote control.
• The unit is not turned on.
• The remote control is not pointed at the remote sensor on the unit.
• Check if the Child Lock is activated. (See page 10.)
Before requesting service for this unit, check the table below for a possible cause of the problem you are experiencing.
Some simple checks or a minor adjustment by you may eliminate the problem and restore correct operation.
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