58
Troubleshooting
Sound
Problem
Possible causes and solutions
No sound, or sound is distorted.
• If the volume of the TV or amplifier is set to minimum, turn the volume up.
• There is no sound during still mode, slow motion playback, fast forward and fast reverse. (Page
37
)
• Check that the HDMI cable and/or optical digital cable is connected correctly. (Page
17
)
• Check that the cable plugs are clean.
• Take out the disc and clean it. (Page
13
)
• Audio may not be output depending on the audio recording status, such as when audio other than an audio signal or
non-standard audio is recorded for the audio content of the disc. (Page
10
)
Audio is not output, or images are not played back
properly.
• The audio may not be output or the images may not be played back properly for some discs in which copyright-
protected contents are recorded.
Network
Problem
Possible causes and solutions
Cannot connect to the Internet.
• Is the LAN cable connected properly? (Page
19
)
• Is the wrong cable such as a modular cable used? Connect a LAN cable to the ETHERNET terminal. (Page
19
)
• Is the power for the connected equipment, such as a broadband router or modem turned on?
• Is the broadband router and/or modem properly connected?
• Is the proper value(s) set in the network setting? Check “Communication Setup”. (Pages
48–49
)
Cannot download BD-LIVE contents.
• Is the LAN cable connected properly? (Page
19
)
• Is the USB device properly connected? Check that the USB device is connected to the USB1 or USB2 terminal of this
player. (Page
27
)
• Check if the BD disc supports BD-LIVE.
• Check the setting for “BD Internet Access”. (Page
46
)
Other
Problem
Possible causes and solutions
The TV operates incorrectly.
• Some TVs with wireless remote control capability may operate incorrectly when using the remote control of this player.
Use such TVs away from this player.
The player heats up during use.
• When using this player, the console cabinet may heat up depending on the usage environment. This is not a malfunction.
B
(On/Standby) indicator will remain lit.
• When the AC cord is removed from the outlet, the
B
(On/Standby) indicator will remain lit for a short period. This is
normal and is not a malfunction.
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Содержание BD-AMS10A
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Страница 2: ...BD AMS10A CoverB indd 1 BD AMS10A CoverB indd 1 ...
Страница 69: ...67 Memo BD AMS10A EN indd 67 BD AMS10A EN indd 67 2012 03 22 16 00 10 2012 03 22 16 00 10 ...
Страница 70: ...68 Memo BD AMS10A EN indd 68 BD AMS10A EN indd 68 2012 03 22 16 00 10 2012 03 22 16 00 10 ...
Страница 71: ...2012 03 22 14 23 0 2012 03 22 14 23 0 ...
