Troubleshooting
(Continue)
Problem
Possible
Solution
No
sound
Is
connection
to
other
components
correct?
Is
the
volume
too
low?
Is
"Variable"
selected
in
"Output
Select"?
Have
you
pressed
MUTE
on
the
remote
control
unit?
Check
the
audio
output
of
the
connected
external
equipment.
Is
the
volume
too
low
or
muted?
When
external
equipment
is
connected
via
an
HDMI
cable,
you
may
need
to
configure
the
audio
to
be
output
through
the
HDMI
cable.
When
audio
is
not
output
from
external
equipment
connected
to
the
HDMI
IN
3
terminal,
check
the
"Audio
Select"
setting.
Even
when
external
equipment
is
connected
using
an
HDMI-
certified
cable,
an
audio
cable
connection
may
be
required
depending
on
the
type
of
equipment
and
the
media
being
played
back.
In
this
case,
in
addition
to
connecting
an
HDMI-
certified
cable
to
the
HDMI
IN
3
terminal,
connect
a
Ø
3.5
mm
stereo
minijack
cable
to
the
AUDIO
IN
terminal
and
set
"Audio
Select"
to
"HDMI+Analog".
When
connecting
a
PC
via
an
HDMI-certified
cable,
check
the
following:
-
Is
the
audio
output
of
the
PC
configured
correctly?
Check
the
audio
output
settings
and
output
audio
format
in
Sound
Properties
on
the
PC.
The
audio
formats
compatible
with
this
TV
are
PCM,
Dolby
Digital.
With
other
formats,
audio
cannot
be
output.
-
Depending
on
the
board,
only
video
signals
may
be
output.
In
this
case,
in
addition
to
connecting
an
HDMI-certified
cable
to
the
HDMI
IN
3
terminal,
connect
a
Ø
3.5
mm
stereo
minijack
cable
to
the
AUDIO
IN
terminal
and
set
"Audio
Select"
to
"HDMI+Analog".
Problem
Possible
Solution
Cast
image/
audio
cannot
be
output
to
the
TV.
Check
pairing.
Appendix
EN
10-2
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