Sharp AQUOS sense3, Инструкция по эксплуатации

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Appendix
Appendix
Troubleshooting (FAQ)
Troubleshooting
z You can diagnose the handset if there are problems with the
performance. For details, refer to the DOCOMO website.
z
Check whether the software update is required. If it is required,
update the software (
☞
P. 215 “Software update”).
z
If there is no improvement on the problems even after checking
the following items, feel free to contact the number listed in
“Repairs” (in Japanese only) on the last page or a repair counter
that DOCOMO specifies.
„
Power
Trouble Check items
The handset is not
turned on y Make sure the battery has not run out.
☞
P. 39 “Charging”
The screen does
not respond or the
handset cannot be
turned off
y
You can turn the power off forcibly by
pressing
3 (Power key) for at least 8
seconds.
y Release your finger after the vibrator is
activated to turn the power off.
y Note that data, contents you have set,
etc. may be deleted since the power is
turned off forcibly.
„ Charging
Trouble Check items
Cannot charge the
battery
The charging lamp
does not illuminate
or it flashes
y
Is the power plug of the adapter inserted
into the outlet or accessory socket
properly?
y
Are the adapter and the handset set
properly?
☞
P. 40 “Charging with AC
adapter”
y
When using an AC adapter (sold
separately), are the Type-C plug of the AC
adapter and the handset securely
connected?
☞
P. 40 “Charging with AC
adapter”
y
When using USB cable A to C 02 (sold
separately), is the power of PC turned on?
y If a call, communication or another function
is performed for a long time while charging,
the handset may become warm and
charging may stop. Charge again after the
handset temperature lowers.
☞
P. 39
“Cautions while charging”
y Is an adapter specified by NTT DOCOMO
being used for charging? Contact the
number listed in “Repairs” (in Japanese
only) on the last page or a repair counter
that DOCOMO specifies if you cannot
charge the battery even when using a
specified one.