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Troubleshooting — 3D Images
Problem
Possible solution
• 3D images are not
displayed.
• Is “3D auto change” set to “No”? Press
3D
to switch to
3D mode (Page 63).
• If “3D auto change” is set to “Yes” but no 3D images are
displayed, check the display format of the content being
viewed. Some 3D image signals may not be recognized
as 3D images automatically. Press
3D
to select the
appropriate display format for the 3D image (Page 63).
• Is the power of the 3D glasses turned on? Slide the
switch for the 3D glasses to 3D to turn on the 3D
glasses.
• Are the 3D glasses set to 2D mode? Slide the switch for
the 3D glasses to 3D.
• Is there an obstacle between the 3D glasses and the TV,
or is something covering the infrared receiver on the 3D
glasses? The 3D glasses operate by receiving a signal
from the TV. Do not place anything between the 3D
infrared emitter on the TV and the infrared receiver on
the 3D glasses.
• Images displayed in 3D
mode appear doubled
while you are wearing the
3D glasses.
• Is the power of the 3D glasses turned on? Slide the
switch for the 3D glasses to 3D to turn on the 3D
glasses.
• Images displayed in 3D
mode appear 2D while
you are wearing the 3D
glasses.
• Are the 3D glasses set to 2D mode? Slide the switch for
the 3D glasses to 3D while viewing 2D images and the
2D images switch to 3D images.
• For further details, refer to the operation manual of the 3D glasses.
3D glasses lenses
• Do not apply pressure to the lenses of the 3D glasses. Also, do not drop or bend the
3D glasses.
• Do not scratch the surface of the lenses of the 3D glasses with a pointed instrument
or other object. Doing so may damage the 3D glasses and reduce the quality of the
3D image.
• Use only the cloth provided with the 3D glasses to clean the lenses.
3D glasses infrared receiver
• Do not allow the infrared receiver to become dirty, and do not attach stickers to
or otherwise cover the infrared receiver. Doing so may prevent the receiver from
operating normally.
• If the 3D glasses are affected by other infrared data communication equipment, the
3D images may not be displayed correctly.
Caution during viewing
• Do not use devices that emit strong electromagnetic waves (such as cellular phones
or wireless transceivers) near the 3D glasses. Doing so may cause the 3D glasses to
malfunction.
• The 3D glasses cannot operate fully at extreme high or low temperatures. Please use
them within the specified usage temperature range.
• If the 3D glasses are used in a room with fluorescent lighting (50/60 Hz), the light
within the room may appear to flicker. In this case, either darken or turn off the
fluorescent lights when using the 3D glasses.
• Wear the 3D glasses correctly. 3D images will not be correctly visible if the 3D
glasses are worn upside down or back-to-front.
• Other displays (such as computer screens, digital clocks, and calculators) may
appear dark and difficult to view while wearing the 3D glasses. Do not wear the 3D
glasses when watching anything other than 3D images.
• If you lie on your side while watching the TV with 3D glasses, the picture may look
dark or may not be visible.
• Be sure to stay within the viewing angle and optimum TV viewing distance when
watching 3D images. Otherwise, you may not be able to enjoy the full 3D effect.
• The 3D glasses may not work properly if there is any other 3D product or electronic
devices turned on near the glasses or TV. If this occurs, turn off the other 3D product
or electronic devices or keep the devices as far away as possible from the 3D
glasses.
• Stop using this product in any of the following situations:
– When images consistently appear doubled while you are wearing the 3D glasses
– When you have difficultly perceiving the 3D effect
• If the 3D glasses are faulty or damaged, stop using them immediately. Continued use
of the 3D glasses may cause eye fatigue, headaches and illness.
• If you have any abnormal skin reaction, stop using the 3D glasses. In very rare
instances, such reactions may be due to an allergic reaction to the coating or
materials used.
• If your nose or temples become red or you experience any pain or itchiness, stop
using the 3D glasses. Pressure caused by long periods of use may lead to such
reactions and may result in skin irritation.
• You may not be able to use several menu items while you are watching the TV in 3D
mode.
• You cannot use the 3D function in radio or data mode.
NOTE
• These 3D glasses are only for use with SHARP LCD TVs supporting 3D.
Enjoying 3D image viewing
