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TOLL FREE:
1-800-798-7398
General Tips:
• Change the Cleaning Pad frequently for best
results.
• Always vacuum floors before cleaning.
• Use both cord clips to keep plug securely in place
while in use.
• To remove or replace Steam Energized
™
Cleanser, simply twist and lift upward.
• Ensure the water tank is filled at all times.
Using Your Steam & Spray
™
Mop - cont’d
Frequently Asked Questions
Q.
My Steam & Spray
™
Mop leaves a foam on hard
floors.
A.
The Steam & Spray Mop
™
Washable Cleaning
Pad is likely too saturated. Replace it with a
clean, dry pad.
Q.
My floors appear cloudy after cleaning.
A.
The Steam & Spray
™
Mop
Cleaning Pad may
be dirty. Change the pad.
OR
A.
The Steam & Spray
™
Mop Cleaning Pad was
washed with a powder detergent and may be
damaged and require replacement. Never use
powder detergents. Only use liquid detergent
to launder the cleaning pads.
OR
A.
The Steam & Spray
™
Mop
may have been
left in the same spot for too long with a wet
cleaning pad. Never leave the unit with a wet
pad in one spot for too long.
OR
A.
This may be leftover from past cleaners that
were used on the floor surface. Use the Steam
& Spray
™
Mop a few more times and see if the
leftover cloudiness is removed. If this does not
work, we suggest rinsing the floor with water
and letting it dry. One or more rinses generally
removes the residue. A more stubborn case
may require you to rinse the floor with a mix
of one part vinegar to 2 parts water. Then use
the Steam & Spray
™
Mop again with a clean
pad.
