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TOLL FREE: 1-800-798-7398

11

www.sharkclean.com

Ordering Replacement Parts

PART 

PART NO.

1

  (2) All-Purpose 

  Cleaning Pads 

XT3501

2

  (2) Steam Duster 

  Cleaning Pads 

XT3501SD

3

  Rectangle Mop Head 

1024SO

4

  Triangle Mop Head 

1025SO

5

  Carpet Glider 

XCG3501CON

1

3

5

ORDERING REPLACEMENT PARTS

To order additional parts and 
accessories, feel free to contact us at 

www.sharkclean.com  

or call 

1-800-798-7398

2

4

Troubleshooting Guide

PROBLEM

POSSIBLE REASONS & SOLUTIONS

The 

Steam Pocket

®

 

Mop will not turn on.

Your 

Steam Pocket

®

 Mop should be securely plugged into a 

120V AC electrical outlet only.  

Check your fuse or breaker.

If your unit still doesn’t work, give us a call 

1-800-798-7398

.

Steam Pocket

®

 Mop will 

not make steam.

Prime the pump, see page 6 for more information.

Is there water in the water tank? If not, add water to your Steam 
Mop following instructions on page 4.

If the unit still does not make steam, follow the decalcification 
instructions on page 9. 

Steam Pocket

®

 Mop 

leaves water on the 
floor.

Check to see if your micro-fiber 

Steam Pocket

®

 is too wet. We 

recommend you unplug the 

Steam Pocket

®

 Mop and change the 

micro-fiber 

Steam Pocket

®

.

Make sure the steam pocket is attached correctly.

Steam Pocket

®

 Mop is 

hard to push.

Make sure the steam pocket is attached correctly.

Check to see if your pocket is excessively dirty.

Try increasing the height of the pole for better leverage.

Steam Pocket

®

 Mop 

leaves water on the 
floor.

Do not leave your Steam Mop on the floor with a damp or wet 
cleaning pad.

If you’re using tap water we recommend switching to distilled 
water.

Make sure the cap is securely on the water tank.

Floors are cloudy, 
streaky or spotty  
after steaming.

The micro-fiber cleaning pad might be dirty. Flip or change the 
cleaning pad.

If you washed the cleaning pad with powder detergent, then it 
may be damaged and require replacement. Replacement pads 
are available at 

www.sharkclean.com

.

You might have left the mop in the same spot for too long. 
Do you have hard water? If you do, you might want to switch to 
distilled water.

This might be leftover from past cleaners used on the floor 
surface. Use the Steam Mop a few more times and see if the 
leftover cloudiness is removed. If this does not work, we suggest 
rinsing the floor with water, letting it dry, and then steam 
mopping again with a clean pad. One or more rinses generally 
removes the residue. A more stubborn case may require you to 
rinse the floor with a mix of one part vinegar and two parts water.

Содержание S3501SP N2

Страница 1: ...S3501SP N2 OWNER S GUIDE WWW SHARKCLEAN COM ...

Страница 2: ...r floors 28 Always unplug and allow the Steam Mop to cool before removing or changing mop heads WARNING Your Steam Mop is designed to clean hard floor surfaces that will withstand high heat Do not use on unsealed wood or unglazed ceramic floors On surfaces that have been treated with wax or some no wax floors the sheen may be removed by the heat and steam action It is always recommended to test an...

Страница 3: ...side of the pocket gets dirty just turn the mop head over and clean with the other side of the pocket 5 Quick Start 2 4 6 Quick Start 3 1 QUICK TIP For easier pushing and pulling extend the handle length ASSEMBLE 1 Insert the mop handle into the pump actuator the tube that leads to the tank Push the mop handle and pump actuator together in until you hear it click into place 2 Select a cleaning pad...

Страница 4: ...6 Care of Your Steam Pocket Mop 8 Ordering Replacement Parts 10 Troubleshooting Guide 11 Warranty and Registration 13 Thank you for purchasing the Shark Steam Pocket Mop This manual covers model number S3501SP N2 11 TECHNICAL SPECIFICATIONS Voltage 120V 60Hz Power 1550 Watts Water Capacity 450 ml 15 oz ...

Страница 5: ...er Make sure you only add water to the tank Chemicals or cleaning solution may damage the appliance and could be unsafe for you and your family 2 ASSEMBLE 1 Insert the mop handle into the pump actuator the tube that leads to the tank Push the mop handle and pump actuator together in until you hear it click into place 2 Select a cleaning pad Fit one side of the pocket onto the head first then using...

Страница 6: ...ter tank cap counter clockwise and remove from the tank Use the filling flask and pour water into the tank Please do not overfill Replace the cap on the water tank by turning clockwise and tightening 4 5 For your comfort you can adjust the height of the mop Just lift the latch on the tube 90 degrees to the open position Holding the handle extend the tube to the height that s right for you and then...

Страница 7: ...sing the Steam Pocket Mop 1 Pull and twist the quick release cord holder to unwrap the power cord completely Plug into a 120 volt electrical outlet The power On light will turn blue it takes approximately 30 seconds for the mop to heat up and the steam to be ready 2 1 3 When one side of the micro fiber pocket gets dirty just flip the mop head and you can quickly start using the other side IMPORTAN...

Страница 8: ...you have finished using the Steam Pocket Mop unplug the cord from the outlet and let the unit cool 2 3 minutes Release steam by pumping the handle several times before removing the micro fiber Steam Pocket from the mop head 1 2 3 CARE OF YOUR MICRO FIBER CLEANING PAD 1 We recommend washing your micro fiber Steam Pockets separately from other fabrics to avoid picking up lint Only use liquid deterge...

Страница 9: ... Pocket Make sure the steam pocket is attached correctly Steam Pocket Mop is hard to push Make sure the steam pocket is attached correctly Check to see if your pocket is excessively dirty Try increasing the height of the pole for better leverage Steam Pocket Mop leaves water on the floor Do not leave your Steam Mop on the floor with a damp or wet cleaning pad If you re using tap water we recommend...

Страница 10: ... not apply to any unit that has been tampered with or used for commercial purposes This limited warranty does not cover damage caused by misuse abuse negligent handling or damage due to faulty packaging or mishandling in transit This warranty does not cover damage or defects caused by or resulting from damages from shipping or repairs service or alterations to the product or any of its parts which...

Страница 11: ... LLC U S Newton MA 02459 Canada Ville St Laurent Québec H4S 1A7 1 800 798 7398 www sharkclean com Copyright Euro Pro Operating LLC 2011 Printed in China Illustrations may differ from actual product S3501SP_N2 E 110927 1 ...

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