37
EN
Fault
Cause
Remedy
The brewing unit cannot be
closed.
The strainer support was not closed
correctly or was not appropriately
assembled into the brewing unit and got
entangled.
Fold the bracket closure (B) upwards,
remove the strainer support (C or
D), check for faults/irregularities and
reassemble.
The display element
Preparation
is flashing
during preparation process.
Appliance requires descaling.
Descale the appliance according
to section "5. Cleaning, care and
maintenance".
The beverage quantity is too
high or too low.
The beverage quantity was not set
appropriately.
Set the desired beverage quantity
according to section "3. Preparation of
beverages".
The water reservoir does not contain
sufficient water for preparation of a large
beverage quantity.
Please fill the water reservoir (L)
appropriately and assemble.
The respective strainer support is
clogged.
Clean the respective
strainer support according to section
"5. Cleaning, care and maintenance".
The quality of the milk froth
has deteriorated.
The strainer support for milk froth needs
intensive cleaning.
Clean the strainer support according
to section "5. Cleaning, care and
maintenance".
The valve has not been opened
appropriately.
The nose at the milk pipe (D.1) must
fit with the nose at the valve (D.2),
otherwise the valve (D.2) will not open.
After the heat-up phase (cup
is flashing)
the appliance
switches off without
performing the brewing
process.
The respective strainer support is
clogged.
Clean the respective
strainer support according to section
"5. Cleaning, care and
maintenance".
Technical fault
Contact your competent customer
support desk.
The heat-up phase takes
very long.
The appliance has become very hot and
must cool.
Please wait until the brewing process is
started. If applicable, leave the appliance
to cool for a few minutes.
