Sermatec SMT-5K-TL-LV, Руководство пользователя, Страница: 43 / 46

37
Inverter Damage
1. Occasional failures can
automatically recover.
2. The inverter cannot automatically
recover, shut down, and turn on. If it
still cannot self-recover, please
contact the Sermatec service team.
SOC value abnormal
Battery SOC changes
a lot suddenly
(especially for lead
acid battery of 5K
inverter)
1.Please change work mode to
‘energy storage’ mode, to charge the
battery to full SOC and then check
again.
2.If everything above is normal but
still issue, please contact the
Sermatec service team.
BMS Communication failure
Battery has no data
displayed in
Sermatec Mate APP.
1. Check the battery type is on our
approved battery list.
2. Check if you chose the correct
battery protocol on the Sermatec
Mate App.
3.
Check battery output voltage by
using a multimeter, ensure it is in
correct range.
4. BMS cable must be correctly
plugged and the wires should be
ok,can measure by multimeter.
5. If everything above is normal,
please contact the Sermatec service
team.
Anti-backflow issue
Do not feed
electricity to the grid
when anti-backflow
is Prohibited.
1. Check Working Mode, check PV
power, check load power, check if
the meter is installed effectively,
check warnings for meter.
2. If everything above is normal,
please contact the service.
Feed electricity to
the grid when
anti-backflow is
Enabled.
1. Check if the meter is installed
effectively, check warnings for
meter.
2. If everything above is normal,
please contact the service.
Inverter could power on but
no WIFI hotspot
SolarWIFIXXXXXX
cannot be found in
cellphone
1. Power off the inverter, wait for
10 minutes then power on again to
try;
2. If step 1 does not help, please dip
the dip switch to reset the inverter,
method please consult Sermatec
service team;