Sermatec SMT-5K-TL-LV, Руководство пользователя, Страница: 40 / 46

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There are heat
sources around,
causing the ambient
temperature to be
too high.
Keep away from heat sources and
reduce the ambient temperature. If
the inverter cannot automatically
recover after the temperature goes
down, shut down, and turn on, if it
still cannot self-recover, please
contact the Sermatec service team.
Temperature sensor
failure
1. Occasional failures can
automatically recover.
2. The inverter cannot automatically
recover, shut down, and turn on. If it
still cannot self-recover, please
contact the Sermatec service team.
APP Cannot Read The
Information about Battery
Setting Page Battery
Protocol selection
error
Choose the right battery protocol in
APP
Communication fault
between battery and
Inverter
1. Check the battery brand&series
is on our approved battery list.
2. Check if you chose the correct
battery protocol on the
Sermatec Mate App.
3. Check battery voltage by using
a multimeter, ensure it is in
correct range.
4. BMS cable must be correctly
plugged and the wires should
be ok, can measure by
multimeter.
5. If everything above is normal
but still issue, please contact
the Sermatec service team.
The Mobile Phone Cannot
Connect to Inverter WiFi
The connection
between the mobile
phone and Wi-Fi
failed.
1.Check the WIFI password is
correct.
2.shut down and restart inverter.
The WIFI signal is
too weak.
Check the if WIFI antenna is
installed correctly.
The mobile phone is
too far from the
inverter
1. Move close to the inverter to
connect to the inverter WiFi.
2. If step 1 does not help, please
contact the Sermatec service team.
Grid Phase Sequence Error
The grid phase
sequence is wrong
1. Check and correct the grid phase
sequence.
2. If everything above is normal but