SEON Trooper TL2, Руководство по установке

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700-0099 R008 W–3
The information contained herein is subject to change without notice.
Extended Warranty for Certain Products
The following extended warranty (“Extended Warranty”) provisions apply to products (“Extended Warranty Products”) in respect of which the
customer has purchased the Extended Warranty as a separate product from Seon. If any provisions of the Extended Warranty conflict or are
inconsistent with the provisions of the basic warranty set forth above, the provisions of the Extended Warranty shall govern.
Seon warrants the Extended Warranty Products against defects in workmanship and materials provided that such defects appear or are discovered
within the extended warranty period set forth in the applicable warranty purchased by the customer and provided further that the purchaser of such
products notifies Seon of such defects within 30 days of the appearance or discovery of such defects.
Under the Extended Warranty
:
(a) Seon will provide repairs to the Extended Warranty Product at no extra charge during the Extended Warranty period;
(b) normal wear and tear IS covered, including replacement of hard drives if necessary;
(c) the parts and repair labor required to complete all warranted repairs are included;
(d) Seon will arrange and pay the cost of ground freight between customer’s location and the Seon U.S.A. service facility (or such other
location) as is designated by Seon in the relevant Return Material Authorization issued by Seon in respect of such Extended Warranty
Product; and
(e) Seon will pay freight, brokerage and duty costs to bring the goods to Canada, if required, in the sole and arbitrary opinion of Seon.
In addition to the telephone numbers provided above for reporting a warranty matter, purchasers of Extended Warranty products may report
warranty matters by e-mail to Seon at: service@seon.com.
The purchaser reporting an Extended Warranty issue may request Seon to arrange for pick-up of the Extended Warranty Products and shall provide
information as to the number of parcels and shall request a RETURN AUTHORIZATION (RA) NUMBER.
Seon will only be responsible for the cost of ground freight. Any additional costs for express modes of freight will be paid by the purchaser of the
Extended Warranty Product. Advance replacements will not be provided.
A renewal or extension of the Extended Warranty is not automatic and will only be offered at the sole discretion of Seon and must be verified by
Seon in writing.