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WWW.SENSORPUSH.COM

CHECKING THE DATA

When you open the app, the app checks in 
with the SensorPush cloud to fetch updated 
data. It’s similar to an email app checking a 
server for new emails. There can be a few 
moments before your device receives the 
update. Sometimes, you might see a delay 
before it updates. This is normal. During that 
delay, the Gateway might still display “Offline”  
and the sensors may not update, but they will 
update once the app has fresh data from the cloud.

 

You can also force the SensorPush app to check the cloud. 
To do this try a pull-down refresh (a.k.a. “swipe-down-to-
refresh”) on the main screen of the app. The main screen 
is the screen where the sensors are listed with the word 
“Devices” at the top. A pull-down refresh is the same thing 
you can do in an email app where you use a finger to pull 
down on the screen to check the server for new emails.  
This will load any new sensor and Gateway data from the 
cloud, including current conditions, historical data, and 
Gateway status.

HOW IT WORKS:

YOUR MOBILE DEVICE NOW WORKS 

VIA THE CLOUD  

The app on your mobile device will now  
go to the cloud for sensor data instead  
of getting that data directly from the 
sensor devices. 

If you have selected to receive alerts, the 
Gateway also instructs the cloud to send 
out a push notification which is then sent 
to any mobile devices logged into your 
account.  If you have activated the email 
alert feature, they are also triggered when 
push notifications are sent. Email alerts 
can be activated through the SensorPush 
Gateway Cloud web dashboard  
(http://dashboard.sensorpush.com).

All of this, including the push notifications 
and email alerting, is done outside the 
SensorPush app, whether the app is 
onscreen or not.

SENSORS COMMUNICATE WITH THE GATEWAY

The Gateway uses Bluetooth to pick up the signal from  
in-range SensorPush sensors and then it relays that sensor  
data to the cloud using your WiFi or Ethernet.

The Gateway device also checks sensor readings for alert 
conditions to see if the readings have exceeded one of the 
boundaries you’ve set.

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Страница 1: ... Cousins Sears LLC 2017 PO Box 211 Garrison New York 10524 USA All Rights Reserved G1 WIFI GATEWAY USER MANUAL Anleitung auf Deutsch Manual en español Manuel en français Manuale in italiano 한국어 안내서 www sensorpush com manuals Manual in English ...

Страница 2: ...r your WiFi password If your WiFi password is not accepted or if your WiFi network is not among the list of available networks please see Basic Troubleshooting below STATUS ONLINE Your Gateway will appear at the bottom of the list of Devices After a few minutes its status should be online and any sensors that are in range of the Gateway will display a small Gateway icon If the Gateway does not sho...

Страница 3: ...tiple Gateways and the second unit is not found by the app you might need to restart your phone so its Bluetooth is reset Then try again YOU GET AN ALERT THAT THE GATEWAY IS OFFLINE OR MISSING This means that the Gateway has not communicated with the SensorPush cloud for an hour or more A couple of things to consider are 1 Does the breaker for the Gateway still have power 2 Is the power cord to th...

Страница 4: ...n the top left to open app settings Once in app settings you ll notice a section called Account If your account email is listed there you are logged in If not please log in now You need to be logged in to reset the Gateway If you no longer have the login email and password contact us at support sensorpush com 3 Verify also that the Bluetooth for the mobile device is ON 4 Return to the main screen ...

Страница 5: ...the cloud including current conditions historical data and Gateway status HOW IT WORKS YOUR MOBILE DEVICE NOW WORKS VIA THE CLOUD The app on your mobile device will now go to the cloud for sensor data instead of getting that data directly from the sensor devices If you have selected to receive alerts the Gateway also instructs the cloud to send out a push notification which is then sent to any mob...

Страница 6: ... you will see the sensor s and Gateway s on that account It can take several minutes to download all the data from the cloud It can take even longer for very large accounts with lots of sensors or long data history Try to keep the app open until this process completes WEB BROWSER DASHBOARD A web browser dashboard is available so you can interact with your SensorPush Gateway and your sensor data fr...

Страница 7: ...obile device during configuration TERMS AND WARRANTY Up to date Terms Warranty Information and Additional Terms for Commercial Use or API Usage are available at www sensorpush com legal info SUPPORT AND FAQ We update the support section of our website regularly with answers to frequently asked questions www sensorpush com support Also feel free to contact us any time at support sensorpush com and ...

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