An unrecoverable disk error occurs after using
the Upper part for a prolonged period of time
Turn off the Upper part and let it cool for a few minutes,
check that the removable hard disk drive is firmly seated
in the drive bay and nothing is obstructing the airflow
into the Upper part or Power Supply (e.g. cloth, paper)
The ROBOT/SHOP/SCAN POS 3/4/5/6/7 reports
a parity error and the program stops running.
Turn off the Upper part, unplug its power cord and
remove the front and rear cover to access the RAM
SIMM memory module. Gently press down on each
removable SIMM on the mother board. If the error
persists, remove and reinstall the SIMM, making sure to
properly align it in the socket
Peripherals (Barcode Scanner, Printer, Scale) not
working
Check all power and data connections to the peripherals
Follow any troubleshooting procedures that were
supplied with the peripheral
5.2 LCD Troubleshooting
LCD Problem
Suggestion
The LCD remains blank but the
ROBOT/SHOP/SCAN POS 3/4/5/6/7 fan can be
heard working.
Touch the screen to ensure the Power Management is
not active Make sure the brightness and contrast
settings are not set to darkest setting, if they are they
may give the impression that the LCD is not working
properly.
Keyboard is not working.
Ensure the batteries in the keyboard are fully charged.
5.3 Disk Drive Troubleshooting
Disk Drive Problem
Suggestion
When the system is powered up, trying to boot
from the Hard Disk results in the message:
"Hard Disk failure. Strike the F1 key to continue”
When the F1 key is pressed, the message:
"No boot device available - strike F1 to continue”
Power off and reseat the hard disk drive. Check the
CMOS setup is correct for the installed drive. If possible
try another known working hard drive in the Upper part If
the new drive still doesn't work the problem will be
internal to the Upper part, either the internal HDD data
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