19
If a problem occurs ...
If a problem occurs ...
If a problem occurs that is not listed in the above table or if the problem
cannot be solved with the proposed solutions, please contact your local
Sennheiser partner for assistance.
To find a Sennheiser partner in your country, search at
www.sennheiser.com under “Service & Support”.
Problem
Possible cause
Possible solution
Plug-on transmitter
cannot be operated,
“
Locked
” appears on
the display panel
Lock mode is
activated
Deactivate the lock mode
(see page 9).
No operation
indication
Batteries are flat or
accupack is flat
Replace the batteries or
recharge the accupack
(see page 7).
No RF signal at the
receiver
Plug-on trans-
mitter and receiver
are not on the
same channel
Set the plug-on trans-
mitter to the same channel
as the receiver.
Synchronize the plug-on
transmitter with the
receiver (see page 17).
Transmission range
is exceeded
Reduce the distance
between plug-on trans-
mitter and receiving
antennas.
RF signal is deacti-
vated (“
RF Mute
“)
Activate the RF signal
(see page 9).
Receiver is muted
Cancel the muting on the
receiver (see the instruc-
tion manual of the
receiver).
RF signal available,
no audio signal,
“
MUTE
” appears on
the display panel
Plug-on trans-
mitter is muted
(
MUTE
)
Cancel the muting
(see page 9).
Receiver’s squelch
threshold is
adjusted too high
Reduce the squelch
threshold setting on the
receiver.
Plug-on trans-
mitter doesn’t
transmit a pilot
tone
Activate or deactivate the
pilot tone transmission
(see page 16).
Audio signal has a
high level of back-
ground noise or
audio signal is
distorted
Plug-on trans-
mitter’s sensitivity
is adjusted too
low/too high
Adjust the input sensi-
tivity (see page 13).
SKP100_529675_0409_Sp9.book Seite 19 Donnerstag, 9. April 2009 1:48 13
