
16
Troubleshooting
The »cloud« signal light on the GWD lights orange.
1. option: device is connected to the network but doesn't have
access to internet.
We recommend:
•
reset your wireless router;
•
reset your modem;
•
check your internet connection access by you internet
provider.
2. option: the SeltronHome cloud services are currently under maintenance
By update, the cloude services are under maintenance. Please wait until SeltronHome
cloud services are again available and the GWD reconnects it self automatically with
SeltronHome cloude services.
The GWD WPS button lights green
Settings of the communication module GWD have been reset.
Please, connect the GWD to the internet again. Find these
instructions on pages 9 and 10.
All signal lights light green and the WPS button doesn't
light
If the service deosn't work and the lights on GWD indicate cor-
rect operation, there has been a malfunction of the GWD.
Disconnect the electrical supply from the GWD and reconnect it
after 10 seconds. Wait until all light indicators stabilize and than
check if the device works correct.
If you didn't manage to resolve the problem after having tried the proposed solutions, please
contact your contractor or let us know about it at [email protected].
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