13
Problem
Cause
Solution
Blind is not responding
Motor battery is empty
Charge the motor. See the manual of your
motor
Radio interference / shielding
Make sure that the bridge/antenna of the
motor is out of the way from metal objects
The distance from the bridge to
the motor is too far
Move the bridge closer to the blind
The bridge is turned off
Power the bridge
Can not pair your bridge
Wrong password
Start the setup wizard again and use the
right password. The password is case
sensitive
Router does not give an IP
address to the bridge
Press and hold the reset button for 10
seconds. The center LED indicator will be
RED. Retry to add the bridge
Frequently Asked Questions
13. FREQUENTLY ASKED QUESTIONS
CM20 Motion Wi-Fi bridge 115x115.indd 22
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