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7.
In order to claim under the warranties granted under clause 1 You must:
a.
either:
contact us within the Relevant Warranty Period on: 1300 650 644; or
log a warranty claim on our website (website address below) within the Relevant Warranty
Period;
and
b.
make available for inspection by the service agent who will come to the location of the Goods or send to
us at the address below within the Relevant Warranty Period: (i) the legible and unmodified original proof of purchase, which
clearly indicates the name and address of the original retailer, the date and place of purchase, the product name or other
product serial number, (ii) all of your records of all service and maintenance carried out to the Goods, plus the Maintenance
Schedule in the Owner’s Manual (if it was published with such a Schedule) (iii) a copy of the completed Warranty Information
page in this warranty, and (iv) if an extended warranty period was provided by us for the Goods, then the relevant document
provided by us confirming that extended warranty period. If you choose to send the documents described in (i) to (iv) to us,
then they must be accompanied by a covering letter which states your name and address and daytime telephone number, the
address at which the Goods are installed, and the model and serial number of the Goods.
8.
The warranty granted in clause 1 covers the costs of parts and labour but you will be responsible for:
a.
the cost of travel incurred for a Seeley International service agent to get to and from the location of
the Goods if the location of the Goods is either: (i) outside the metropolitan areas of the capital cities; or
(ii) more than 35 kilometres from an authorised Seeley International branch or service representative;
and
b.
any costs for additional labour or equipment associated with gaining acceptable and safe service access
to the Goods installed in restricted, high or unsafe locations, and or the removal and replacement of any
barrier, walls, roofs, floors, fences etc.; and
c.
any costs incurred by the Seeley International service agent in gaining access to the Goods which
is necessary to comply with any safety or workplace safety requirements and/or any other relevant
regulations. For the avoidance of doubt, the reference to any costs incurred also includes the cost of any
necessary site inductions.
9.
We are not responsible in any way for any failure and/or inadequate performance of the Goods which arises from or is
connected to the use in the Goods of non-genuine spare parts. We strongly recommend that only spare parts supplied or
approved by us are used in the Goods.
10. We are not responsible for the installation of the Goods and expressly disclaim all liability resulting from incorrect installations
or installations that do not conform to local electrical codes, local plumbing codes, Occupational Health and Safety
requirements, and by laws which are legislated or in effect at the time of installation.
11.
This warranty is only valid and enforceable in Australia.
Note:
We and our service agents reserve the right to refuse service unless safety and accessibility to the unit can be guaranteed.
If a service call reveals no warranty fault found with the Goods, a charge will be made for the call.
Our liability under this warranty is limited to the extent permitted by law. That is, to the extent that it is fair and reasonable, if the
Goods are not of a kind ordinarily acquired for personal, domestic or household use or consumption, your remedies associated with
any failure or defect of the Product will be limited to:
a.
the replacement of the Goods or the supply of equivalent goods;
b.
the repair of the Goods;
c.
the payment of the cost of replacing the Goods or of acquiring equivalent goods;
d.
the payment of the cost of having the Goods repaired
and subject to the terms and conditions included in this warranty.
WARRANTY TERMS AND INFORMATION (Australia only)
