
Release Version 1.1
8
6. Trouble Shooting Method
Condition
Check Method
Power is not
supplied.
• Check the power cable connection state.
• Check if the exclusive adapter is used.
• Check the PoE switch hub connection state.
• Check the CABLE PIN configuration state.
Video is not
displayed.
• Check the CABLE PIN configuration state.
• Check the cable transmission distance.
• Check the ground state.
• Check if the camera model is able to input PoE.
• Check if the camera is compatible with NVR.
Video status is
uneven.
• Check the CABLE PIN configuration state.
• Check the cable transmission distance.
• Check the ground state of the product.
• Check the setting of camera.
(Transmission video quality, frame rate, resolution, etc.)
• Check if the bandwidth is over 10Mbps after setting Bandwidth
Switch as 10M.
Network connection
state is abnormal.
• Check the NETWORK CABLE configuration.
• Check if there is any equipment that generates radio or strong
waves in the surrounding environment.
• Check if the Network configuration is installed properly.