17
TROUBLESHOOTING
SYMPTOM
LIKELY CAUSE
REMEDY
Machine doesn’t turn on • The plug is incorrectly
positioned in the
electrical outlet.
• The machine is not
switched on.
• Plug in again.
• Turn the switch ON.
Display lights are not on • The power is not on.
• Turn the switch ON
Fan is working but there
is no heat
• Heating system is out
of order.
• Turn the machine OFF and
contact the nearest service
center.
Heater is working but
the fan is not working
• The fan is out of order.
• Foreign material is stuck
on the fan.
• Turn the machine OFF and
contact the nearest service
center.
• Remove the foreign material.
Not dehydrating
• Too much food on the
tray.
• Food is overlapped on
the tray.
• The fan is running slow.
• Reduce the food quantity.
• Evenly spread the food in a
single layer.
• Turn the machine OFF and
contact the nearest service
center.
Water drops on the door • Too much food on the
tray.
• The food contains too
much water.
• Reduce the food quantity.
• Reduce the food quantity and
increase the dehydration time.
Over heating or little
heating
• Temperature control
system is not working
properly.
• Turn the machine OFF and
contact the nearest service
center.
Foods are not evenly
dehydrated
• The thickness of the food
is not even.
• There is too much food
on the tray.
• Cut the food to uniform thick-
ness and size.
• Reduce the food on the tray.
• Choose the correct tray.
Abnormal Sound from
the fan
• The fan is out of order.
• Turn the machine OFF and
contact the nearest service
center.