2
4
5
1
1
3
1. Mounting location
4. Cable opening
2. Orientation guide
5. Breakaway tabs
3. Tamper bracket
Position the mounting plate on the wall then mark the 4 screw locations.
Fasten the mounting plate to the wall using supplied hardware.
If necessary, remove the battery access cover on the back of the iotega and insert the
battery. Refer to the online installation manual for more information.
When replacing the battery, use a battery pack suitable for the application. Refer
to “Specifications” in the iotega installation manual.
Insert the bottom of the iotega into the mounting bracket, then press the top in until it
clicks into place. If surface-running the cables, ensure they are channeled through the
knock-out openings on the mounting plate.
Plug the other end of the Ethernet cable into the wireless router. Plug the AC adaptor
into an electrical outlet.
The iotega Security System setup is complete.
Users can now control the
system and add devices or cameras via the end-user mobile app and web portal.
To access the app and web portal, end-user credentials, such as the Master
Contact set up in step 4, must be used. The dealer credentials you used to access the
SmartTech Dealer Portal will not work.
For information on using the system, adding Z-Wave devices or cameras, please
refer to the User Guide.
For hardware technical support:
DSC tech support line:
1(800) 387 3630 (U.S. & Canada)
(905) 760 3000 (International)
For software and central station support:
SecureNet tech support line: (866) 832 4232
For additional information, visit securenettech.com
Troubleshooting
If a trouble condition is present on the system, the Trouble light
turns on and the
system beeps ten times. Troubles can be viewed directly from the iotega integrated
keypad.
View trouble details by pressing [*] 2 on the iotega keypad. The Trouble key flashes if
an access code is needed (required for UL installations).
The iotega displays up to three layers of trouble information. See Table 1-1 for trouble
indications.
The Trouble light flashes once to indicate first layer trouble codes. Two or three flashes
indicate second and third layer codes.
When viewing first layer troubles, one or more numbers are displayed to indicate
trouble types. Press an illuminated number to view available second layer details.
Press an illuminated number again to view available third layer trouble details. In the
third layer trouble display, a number flashes for each zone or device experiencing a
trouble condition.
The system beeps if no further trouble layers are available.
Press [*] to acknowledge a trouble. Failure to do so may prevent the system from
arming.
Press # to return to the previous layer or to exit the Trouble menu.
Example
A tamper trouble on zone 5 is shown as follows:
After pressing [*] 2, the number 2 lights up, indicating a zone trouble (see Table 1-1
below). Pressing 2 displays the second trouble layer. The number 3 lights up, signifying
a tamper trouble. Pressing 3 displays the third layer, where the number 5 is lit. This
indicates that the sensor on zone 5 has a tamper condition.
Table 1-1
Trouble Indications
1st Layer
2nd Layer
3rd Layer
01
System Trouble
01
AC
02
Battery Trouble
03
Tamper
04
Hardware Fault
05
Loss of Time
06
RF Jam
02
Zone
01
Future Use
02
Battery Trouble
1-128
03
Tamper
1-128
04
Fault (Supervision)
1-128
05
Not Networked
1-128
06
Fire/CO Trouble
1-128
07
RF Delenquency
1-128
03
Siren
01
Future Use
1-16
02
Battery Trouble
1-16
03
Tamper
1-16
04
Fault (Supervision)
1-16
05
Not Networked
1-16
07
RF Delenquency
1-16
04
Keypad
01
AC
1-9
02
Battery Trouble
1-9
03
Tamper
1-9
04
Fault (Supervision)
1-9
05
Not Networked
1-9
07
RF Delenquency
1-9
05
Repeater
01
AC
1-8
02
Battery Trouble
1-8
03
Tamper
1-8
04
Fault (Supervision)
1-8
05
Not Networked
1-8
06
RF Jam
1-8
07
RF Delenquency
1-8
06
Wireless Key
01
Future Use
1-32
02
Battery Trouble
1-32
03
Future Use
1-32
04
Future Use
1-32
05
Not Networked
1-32
07
Communication
01
Receiver Unavailable
02
FTC Trouble
receiver 1-4
03
Receiver Supervision Trouble
04
Cellular Trouble
05
Ehternet/WiFi Trouble
06
Remote Shutdown
Limited Warranty
Digital Security Controls warrants the original purchaser that for a period of twelve months from the date of purchase, the product shall be free of defects in
materials and workmanship under normal use. During the warranty period, Digital Security Controls shall, at its option, repair or replace any defective
product upon return of the product to its factory, at no charge for labour and materials. Any replacement and/or repaired parts are warranted for the
remainder of the original warranty or ninety (90) days, whichever is longer. The original purchaser must promptly notify Digital Security Controls in writing
that there is defect in material or workmanship, such written notice to be received in all events prior to expiration of the warranty period. There is absolutely
no warranty on software and all software products are sold as a user license under the terms of the software license agreement included with the product.
The Customer assumes all responsibility for the proper selection, installation, operation and maintenance of any products purchased from DSC. Custom
products are only warranted to the extent that they do not function upon delivery. In such cases, DSC can replace or credit at its option.
International Warranty
The warranty for international customers is the same as for any customer within Canada and the United States, with the exception that Digital Security
Controls shall not be responsible for any customs fees, taxes, or VAT that may be due.
Warranty Procedure
290010267R001
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