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© Sealevel Systems, Inc.
R5120 & R5140 Manual | SL9212 10/2021
Appendix D
–
How To Get Assistance
Begin by reading through the Trouble Shooting Guide in
Appendix A
. If assistance is still needed,
please see below.
When calling for technical assistance, please have your user manual and current adapter settings. If
possible, please have the adapter installed in a computer ready to run diagnostics.
Sealevel Systems provides an FAQ section on its web site. Please refer to this to answer many
common questions. This section can be found at
http://www.sealevel.com/faq.asp
Sealevel Systems maintains a web page on the Internet. Our home page address
is
. The latest software updates, and newest manuals are available via our web
site.
Technical support is available Monday to Friday from 8:00 a.m. to 5:00 p.m. eastern time. Technical
support can be reached at (864) 843-4343.
RETURN AUTHORIZATION MUST BE OBTAINED FROM SEALEVEL SYSTEMS BEFORE RETURNED
MERCHANDISE WILL BE ACCEPTED. AUTHORIZATION CAN BE OBTAINED BY CALLING SEALEVEL SYSTEMS
AND REQUESTING A RETURN MERCHANDISE AUTHORIZATION (RMA) NUMBER.