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64

Hawk 4XL Product Manual, Rev. A

Direct-support services

Seagate technical support

For one-on-one help, you can talk to a technical support specialist during local business hours. Before calling,
note your system configuration and drive model number (ST

xxxx

).

SeaTDD

™

 405-936-1687

Using a telecommunications device for the deaf (TDD), you can send questions or comments 24 hours daily
and exchange messages with a technical support specialist between 8:00 

A

.

M

. to 12:15 

P

.

M

. and 1:30 

P

.

M

. to

6:00 

P

.

M

. (Central time) Monday through Friday.

Customer service centers

Seagate direct OEM, Distribution, and Systems Integrator customers should contact their Seagate service rep-
resentative for warranty information. Other customers should contact their place of purchase. Seagate offers
comprehensive customer support for all Seagate drives. These services are available worldwide.

Hong Kong

852-2368 7173

Japan

81-3-5462-2979

Korea

82-2-556-4251/7395

Singapore

65-488-7528

Taiwan

886-2-2715-2923

UK

44-1628-890660

USA

Disc: 405-936-1685; Tape: 405-936-1683

Location

Phone number

Australia

61-2-9725-3366 (9:00 

A

.

M

. to 5:00 

P

.

M

., Eastern time, M–F)

France

33 1-41 86 10 86 (9:30 

A

.

M

. to 12:30 

P

.

M

., 2:00 

P

.

M

. to 5:00 

P

.

M

., M–F)

Germany

Disc: 49-89-140-9332; Tape: 49-89-140-9333
(9:30 

A

.

M

. to 12:30 

P

.

M

., 2:00 

P

.

M

. to 4:00 

P

.

M

., M–F)

Hong Kong

852-2368 9918

Korea

82-2-531-5800 (9:00 

A

.

M

. to 12:00 

P

.

M

., 1:00 

P

.

M

. to 6:00 

P

.

M

., M–F)

Singapore

65-488-7584 (9:00 

A

.

M

. to 12:00 

P

.

M

., 2:00 

P

.

M

. to 5:00 

P

.

M

., M–F)

Taiwan

886-2-2514-2237

UK

44-1628-894083 (10:00 

A

.

M

. to 1:00 

P

.

M

., 2:00 

P

.

M

. to 5:00 

P

.

M

., M–F)

USA

Please dial 1-800-SEAGATE  or 408-456-4496 for the specific product telephone number.
(8:00 

A

.

M

. to 1:15 

P

.

M

., 2:30 

P

.

M

. to 7:00 

P

.

M

., Central time, M–F)

Location

Phone number

FAX number

Asia Pacific and Australia

65-485-3595

65-488-7503

Europe, Middle East, and Africa

31-2031-67300

31-2065-34320

Japan

81-3-5462-2904

81-3-5462-2979

USA

1-800-468-3472

405-949-6740

Other Americas (Brazil, Canada, Mexico)

405-949-6706

405-949-6738

Manufacturer’s representatives

Brazil

MA Informatica

55-21-516-6649

55-21-516-5280

Canada

Memofix
Adtech

905-660-4936
905-812-8099
1-800-624-9857

905-660-8738
905-812-7807

Mexico

Abicom Seamax SA DE CV

525-546-4888

525-546-4888

Southern Europe

Caesar Italia

39-688-18149

39-688-02103

Location

Phone number

Содержание ST34555N

Страница 1: ...Hawk 4XL Family ST34555N W Product Manual Volume 1...

Страница 2: ......

Страница 3: ...Hawk 4XL Family ST34555N W Product Manual Volume 1...

Страница 4: ...E SeaNET SeaTDD and SeaBOARD are either trade marks or registered trademarks of Seagate Technology Inc or one of its subsidiaries All other trademarks or registered trademarks are the property of thei...

Страница 5: ...interface information in the Volume 2 SCSI Interface Product Manual part number 77738479 If you need the SCSI interface information order the volume 2 SCSI Interface Product Manual part number 7773847...

Страница 6: ......

Страница 7: ...command execution time minutes 10 4 2 3 Generalized performance characteristics 10 4 3 Start stop time 11 4 4 Prefetch multi segmented cache control 11 4 5 Cache operation 11 4 5 1 Caching write data...

Страница 8: ...9 0 Interface requirements 41 9 1 General description 41 9 2 SCSI interface messages supported 41 9 3 SCSI interface commands supported 42 9 3 1 Inquiry Vital Product data 45 9 3 2 Mode Sense data 46...

Страница 9: ...r for model N 32 Figure 9 Hawk 4XL family drive ID select for model W 33 Figure 10 Hawk 4XL family drive ID select header J1 auxiliary for model W J1 Auxiliary Pins 1A 12A 34 Figure 11 Hawk 4XL family...

Страница 10: ......

Страница 11: ...ce specifications to the extent described in this manual The SCSI Interface Prod uct Manual part number 77738479 describes general SCSI interface characteristics of this and other families of Seagate...

Страница 12: ......

Страница 13: ...packaged However it is the user s responsibility to assure that the drive meets the appropriate EMI requirements in their system Shielded I O cables may be required if the enclosure does not provide a...

Страница 14: ...Product Manual Seagate P N 77738479 ANSI Small Computer System Interface SCSI ANSI3 131 1986 X3T9 84 40 Rev 1B X3T9 2 82 2 Rev 17B X3T9 2 86 109 Revision 10H SCSI 2 X3T9 2 91 010 Rev 10 SCSI 3 parall...

Страница 15: ...ve s interface supports multiple initiators disconnect reconnect self configuring host software and automatic features that relieve the host from the necessity of knowing the physical characteristics...

Страница 16: ...L Product Manual Rev A A high performance actuator assembly with a low inertia balanced patented straight arm design provides excellent performance with minimal power dissipation Figure 2 Hawk 4XL fam...

Страница 17: ...leave Zoned bit recording ZBR Vertical horizontal or top down mounting Dynamic spindle brake Active IC terminators enabled by jumpers 512 K byte data buffer SCAM SCSI Configured AutoMagically plug n p...

Страница 18: ...to the maximum capacity 3 7 Factory installed accessories OEM Standard drives are shipped with Hawk 4XL Installation Guide part number 77767507 unless otherwise specified The factory also ships with t...

Страница 19: ...listed at end of Section 4 2 3 ST34555 Drive Capacity 6 5 4 55 GByte unformatted formatted Read Write Heads 8 Bytes Track 124 000 Bytes average unformatted Bytes Surface 812 5 Mbytes unformatted Trac...

Страница 20: ...data bus models Sector Sizes Default 512 byte user data blocks Variable 180 to 4 096 bytes per sector in even number of bytes per sector If n number of bytes per sector is odd then n 1 will be used No...

Страница 21: ...luding an error recovery procedure The Motor Start Command can also be used to command the drive to stop the spindle see SCSI Interface Product Manual part number 77738479 There is no power control sw...

Страница 22: ...ecification is sent by the host in a Mode Select command bytes 14 and 15 no new segment size is set up by the drive and if the STRICT bit in Mode page 00h byte 2 bit 1 is set to one the drive responds...

Страница 23: ...nder the control of ARLA Adaptive Read Look Ahead If the host uses software interleave ARLA enables prefetch of contiguous blocks from the disc when it senses that a prefetch hit will likely occur eve...

Страница 24: ......

Страница 25: ...detected from the error or fault status provided through the drive or SCSI interface or Is not capable of being recovered by normal drive or system recovery procedures without operator interven tion...

Страница 26: ...he specification limits of the operating environment will not affect MTBF performance The following expression defines MTBF Estimated power on operating hours in the period MTBF per measurement period...

Страница 27: ...isecond after disconnecting the device from the bus c You may simultaneously switch the power to the electronics and mechanics of the drive with the bus contacts if the power distribution system is ab...

Страница 28: ...nformation Seagate customer service centers are the only facilities authorized to service Seagate drives Seagate does not sanction any third party repair facilities Any unauthorized repair or tamperin...

Страница 29: ...in Figure 3 4 This condition occurs when the Motor Start Option is enabled and the drive has not yet received a Start Motor command 5 See Section 6 2 1 Conducted Noise Immunity Specified voltage toler...

Страница 30: ...able the Enable Motor Start option on the J2 connector 6 2 3 12 V Current profile Figure 3 identifies the drive 5 V and 12 V current profile The current during the various times is as shown Note All t...

Страница 31: ...emperatures specified in Table 3 column 2 are not exceeded Occasional excursions to drive ambient tem peratures of 122 F 50 C or 41 F 5 C may occur without impact to specified MTBF Air flow may be nee...

Страница 32: ...cification assumes that the drive is packaged in the shipping container designed by Seagate for use with drive Figure 4 Locations of printed circuit board PCB components listed in Table 3 Model N PCB...

Страница 33: ...k may be applied in the X Y or Z axis b Operating abnormal Equipment as installed for normal operation does not incur physical damage while subjected to intermit tent shock not exceeding 10 g at a max...

Страница 34: ...700 cu cm 0 20 lb 0 to 9 1 kg 42 in 1067 mm 600 cu in 9 800 cu cm 20 40 lb 9 1 to 18 1 kg 36 in 914 mm Package size Packaged product weight Drop height Z Y X Z Y X Note Use four screws two per side w...

Страница 35: ...ions of handling and transportation This includes both isolated drives and integrated drives The drive shall not incur physical damage or degraded performance as a result of continuous vibration not e...

Страница 36: ...0 010 021 009 010 020 010 010 005 010 010 020 010 010 010 max 25 25 53 22 25 50 25 25 12 25 25 50 25 25 25 max Dimension Table Millimeters Mounting holes three on each side 6 32 UNC Max screw length i...

Страница 37: ...es three on each side 6 32 UNC Max screw length into side of drive 0 15 in 3 81 mm Screw tightening torque 6 0 in lb 675 NM max with minimum thread engagement of 0 12 in 3 05 mm Mounting holes four on...

Страница 38: ......

Страница 39: ...See Section 5 2 1 2 Format Unit command in the SCSI Interface Product Manual part number 77738479 Data correc tion by ECC will be applied to recover data from additional flaws if they occur Details o...

Страница 40: ......

Страница 41: ...nd 9 9 Set all appropriate option jumpers for desired operation prior to power on If jumpers are changed after power has been applied recycle the drive power to make the new settings effective Install...

Страница 42: ...ID 4 SCSI ID 5 SCSI ID 6 SCSI ID 7 L E D R E S R E S Reserved Pin 1 Shipped with cover installed Do not install jumpers retain cover 11 9 7 5 3 1 Drive Activity LED Ground 4 Optional connections to sw...

Страница 43: ...LED 4 Dashed area is optional host circuitry external to the drive connected to host supplied optional usage plug Do not connect anything to pins 13 20 5V Host Alternate Usage Plug Reserved Pins 6 8...

Страница 44: ...n 1 PCB Pin 12A 1P 2P 3P 4P 5V Ground 4 5 Host Alternate Usage Plug Pins 1 3 5 and 7 are optional connections to switching circuits in host equipment to establish drive ID 4 Remote Switches For ID sel...

Страница 45: ...sistor built in pin 12 is the open collector driver that drives the external LED minus side low to turn it on This output is capable of driving 20mA This is the same signal as on J6 pin 12 except J1A...

Страница 46: ...iary pins 1 3 5 and 7 for 250 ms after power on or drive reset Jumper plugs can be used on J1 Auxiliary pins 1 2 3 4 5 6 and 7 8 to set drive ID if desired but usually a connector cable is plugged to...

Страница 47: ...is not write protected Default is no WP jumper installed PD Applies to all models On Parity checking and parity error reporting by the drive is disabled Off Drive checks for parity and reports result...

Страница 48: ...the temperature measurement guidelines described in Section 6 4 1 Forced air flow may be required to keep temperatures at or below the specified case temperatures of Table 3 Column 2 in which case the...

Страница 49: ...drive in any kind of 3 5 inch to 5 25 inch adapter frame verify with Seagate Tech nology that the drive can meet the shock and vibration specifications given herein while mounted in such an adapter fr...

Страница 50: ......

Страница 51: ...ct Manual part number 77738479 2 Not applicable to N models Table 5 SCSI messages supported by Hawk 4XL family drives Message name Message code Supported by SCSI 2 3 Abort 06h Y Abort tag 0Dh Y Bus de...

Страница 52: ...Physical sector format Y DPRY bit supported N DCRT bit supported Y STPF bit supported Y IP bit supported Y DSP bit supported Y IMMED bit supported Y VS vendor specific N Inquiry 12h Y Date code page...

Страница 53: ...ty 25h Y Read defect data 37h Y Read extended 28h Y DPO bit supported Y FUA bit supported Y Read long 3Eh Y Reassign blocks 07h Y Rebuild 81h N Receive diagnostic results 1Ch Y Supported diagnostics p...

Страница 54: ...ate page 40h Y Set limits 33h N Start unit stop unit spindle ceases rotating 1CH 1Bh Y Synchronize cache 35h Y Test unit ready 00h Y Verify 2Fh Y BYTCHK bit supported Y Write 0Ah Y Write and verify 2E...

Страница 55: ...anges with actual year 6 For N models this value is 00 For W models this value is 01 9 3 1 Inquiry Vital Product data Instead of the standard Inquiry data shown in Table 7 the initiator can request se...

Страница 56: ...s which of the Current values and Saved values can be changed by a Mode Select command A one allows a change to a corresponding bit a zero allows no change For example in Table 8 refer to Mode page 01...

Страница 57: ...00 00 03 SAV 83 16 00 30 00 76 00 00 00 00 00 B2 02 00 00 01 00 20 00 3C 40 00 00 00 03 DEF 83 16 00 30 00 76 00 00 00 00 00 B2 02 00 00 01 00 20 00 3C 40 00 00 00 03 CHG 83 16 00 00 FF FF 00 00 00 00...

Страница 58: ...nt Notification Y Attention Condition Y Capacity Programming Y Contingent Allegiance Condition Y Deferred Error Handling Y Differential Interface Circuits available Y Disconnect Reconnect Y Flag and L...

Страница 59: ...rface connector the I O line terminators and the drive select and option select headers Details of the physical electrical and logical characteristics are given in sections following while the SCSI op...

Страница 60: ...50 Hawk 4XL Product Manual Rev A Figure 13 Physical interface for N model drives J1 4P 3P 2P 1P Pin 1P 2P 3P 4P Power 12V 12V ret 5V ret 5V Pin 1 SCSI I O Connector Pin 1 DC Power Connector J6 J1 J2...

Страница 61: ...given in Section 9 6 3 1 are not available however impedances that are somewhat lower are satisfactory A characteristic impedance as listed in Table 11 is rec ommended for unshielded flat cable or tw...

Страница 62: ...es 1 The spacing of devices on the mainline SCSI bus should be at least three times the stub length defined below to avoid clustering Refer to Annex C of X3T10 1071D Based on this criteria it may be t...

Страница 63: ...re 15 The drive device connector is a nonshielded 68 conductor connector consisting of two rows of 34 female pins with adjacent pins 0 050 inches 1 27 mm apart The connector is keyed by means of its s...

Страница 64: ...e length restriction limits the total number of devices allowed See Table 11 5 SCSI ID7 has highest arbitration priority ID0 has lowest for N models For W models priority is ID7 to ID0 then ID15 to ID...

Страница 65: ...f A 010 834 010 21 18 Min Typ 3 051 1 30 16 4 06 100 2 54 025 64 Sq Contact 50 Places C L 040 1 02 Ref 335 010 8 50 001 002 Dia 083 2 1 Trifurcated Pin 4 places 26 6 60 Typ 065 1 65 x 45 Chamfer Typ 2...

Страница 66: ...8 00 3 650 92 71 840 005 21 34 315 010 8 00 001 002 dia 083 2 1 Trifurcated Pins 4 places 085 2 16 x 45 chamfer typ 20 5 08 typ 60 15 24 100 2 54 Pos 1 Pos 2 1 2 3 4 1 816 46 13 Position 1 Pos 68 Pos...

Страница 67: ...und Note See page following Table 13 Signal name 1 Connector contact number 3 Cable conductor number 5 Connector contact number 5 Signal name 1 GND 1 1 2 2 DB0 GND 3 3 4 4 DB1 GND 5 5 6 6 DB2 GND 7 7...

Страница 68: ...0 050 inches 1 27 mm centerline flat ribbon cable Other cable types may be used to implement equivalent contact assignments Signal name 1 Connector contact number 3 Cable conductor number 2 Connector...

Страница 69: ...ceiver characteristics Single ended drives use an ANSI SCSI single ended receiver with hysteresis gate or equivalent as a line receiver Figure 18 Single ended transmitters and receivers Notes 1 Part o...

Страница 70: ...W models provide on board active termination that can be disabled by removal of the enable jumper TE see Figure 11 Note ACTIVE TERMINATORS ARE HIGHLY RECOMMENDED FOR USE IN THE DAISY CHAIN AS DESCRIBE...

Страница 71: ...nt Reselect Identify MSG to Data media T16 4 5 11 Command Dependent Data to Status T17 4 5 15 Command Dependent Status to Command Complete MSG T18 4 5 5 8 15 0 98 s Command Complete MSG to Bus Free T1...

Страница 72: ...5 The specific timing values that apply to this drive are listed in Table 14 Data In Byte Transfer parameter T24 4 5 12 0 04 s Data Out Byte Transfer parameter T25 4 5 13 0 04 s Next Data In Byte Acce...

Страница 73: ...You can also send E mail with your questions to DiscSupport Seagate com or TapeSupport Seagate com Seagate CompuServe forum Online technical support for Seagate products is available on CompuServe To...

Страница 74: ...3 Location Phone number Australia 61 2 9725 3366 9 00 A M to 5 00 P M Eastern time M F France 33 1 41 86 10 86 9 30 A M to 12 30 P M 2 00 P M to 5 00 P M M F Germany Disc 49 89 140 9332 Tape 49 89 140...

Страница 75: ...o 12 bus device reset message 46 bytes per sector 44 bytes surface 9 bytes track 9 C cabinet cooling 38 cable 49 shielded 51 unshielded 51 cable characteristics single ended circuits 52 cable length 5...

Страница 76: ...1 drive ID option select header 31 drive internal 20 drive internal defects and errors 29 drive malfunction 16 drive mounting 26 39 constraints 15 drive option select header 35 drive orientation 11 38...

Страница 77: ...rleave factor 10 internal data rate 9 J J1 auxiliary 31 jumper 8 31 35 36 37 jumper function description 37 jumper header 35 jumper plug 31 jumper plug TE 59 jumper plug TP 59 jumper plug type 31 L la...

Страница 78: ...tion 23 peripheral I O cable 20 physical buffer space 11 physical characteristics 49 physical damage 25 physical interface 49 50 physically contiguous blocks of data 13 power 19 20 37 power connector...

Страница 79: ...contained 12 sense key 16 sequential read operations 13 service life 15 16 philosophy 16 tools 16 servo data 5 shielded cable 51 shielding 3 shielding effectiveness 51 shipping 17 shipping container...

Страница 80: ...7 tracks inch 9 tracks surface total 9 transfer period 49 transfer rate 10 51 troubleshooting 63 twisted pair ribbon cable 51 typical access time 11 U Ultra SCSI 5 7 unformatted 8 unrecoverable condit...

Страница 81: ......

Страница 82: ...Seagate Technology Inc 920 Disc Drive Scotts Valley California 95066 4544 USA Publication Number 77767508 Rev A Printed in USA...

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