Seagate Nytro XP6500 Flash Accelerator Cards User Guide, Rev. B
21
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Nytro XP6500 Card Characteristics
Figure 10 Nytro XP6500 Card LED Diagram
The following table shows LED Descriptions:
If you experience a problem with your Nytro XP6500 card that you cannot resolve, report it to your FAE or, if you
obtained the product from an OEM, report it to the OEM. Keep these tips in mind when reporting a problem:
Clearly identify and report the part number listed on the label, and clearly identify the board revision.
Describe the steps leading up to the error.
Report the operating system version and the host driver version.
Table 2 Status Indicators on a Running System
Name
Color
LED Description
Activity
Green
On, steady
– LED stays steady green when there is no activity. This LED blinks off during drive activity.
Life/Status
Green
On, steady
– Normal. The card has sufficient life remaining for programming and erasing the Flash
memory. No action is required.
Amber
On, steady
– Warning. At least one Flash drive is reporting a high temperature warning.
Card has approximately 20%, or less of life remaining for programming and erasing Flash memory. Plan to
replace.
Other component issues:
Run the
show all
and
health
commands in the command line interface to
determine which component has an issue.
Red
On, blinking
– Firmware code issue:
Run the command line interface utility to determine which component has an issue.
If no information appears, power cycle the system and retry.
If no information appears, contact
Seagate Technology Support Services
.
On, steady
– One of the following conditions applies:
Card has 10% of life remaining. Backup and copy data into a new card immediately.
Either the SuperCap is missing or is in warning.
One or more of the flash modules has failed.
At least one of the flash modules has reported critical temperature.
Back-up power rail monitor failure detected.
Other component issues:
Run the
show all
and show
health
commands in the command line interface to
determine which component has an issue. Refer to
Seagate Nytro XP6500 Flash Accelerator Cards Software User
Guide
for the precise commands to use here.
CAUTION
If the critical temperature warning persists, you might damage your card. Increase cooling speed or shut
down your system to prevent damaging the card.
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