Frequently Asked Ques ons
For help setting up and using Seagate BarraCuda Fast SSD, review the frequently asked questions below. For
additional support resources, go to
.
All users
Problem: My file transfers are too slow
Q: Are both ends of the USB cable firmly attached?
A: Review troubleshooting tips for cable connections below:
Check both ends of the cable and make sure that they are fully seated in their respective ports.
Try disconnecting the cable, waiting 10 seconds, and then reconnecting it.
Try a different USB cable.
Q: Are there other devices connected to the same port or hub?
A: Disconnect other devices and see if the storage device’s performance improves.
Problem: The provided USB cable is too short
Q: Can I use my storage device with a longer cable?
A: Yes, provided it is certified according to USB standards. However, Seagate recommends using the cable
shipped with your storage device for the best results. If you use a longer cable and experience problems
with detection, transfer rates or disconnection, use the original cable included with your storage device.
Problem: I’m receiving file transfer error messages
Q: Did you get an error message telling you that the drive has been disconnected when coming out of sleep
mode?
A: Ignore this message since the drive remounts on the desktop despite the pop-up.
Windows
16
BarraCuda Fast SSD
12/13/19
