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G4K User Guide

Troubleshooting

4.1.

No Connection

4.1.1.

Ensure the G4K is powered up

4.1.2.

Ensure the PC and G4Ks at the same IP group

4.1.3.

Ensure the IP address is correct for G4Ks



IP address of each device will be shown on screen when no video input is
applied.

4.2.

No Output

4.2.1.

If IP address is shown on screen, it means no input video source being

detected.



Ensure the video source is on



Ensure the video source device sends the signal out (G4K front panel signal
LED next input port indicates if input video signal presents)

4.2.2.

Black screen



Ensure the G4K and screens are powered up



Ensure the connection to screens are OK



Ensure the screens on correct channel (DVI or HDMI or VGA)



Ensure the G4K is on main device mode or is daisy-chained properly if works
as slave device



Ensure the input source window is applied and covers the screen in ‘Input’
of G4K software

SEADA Technology Ltd

Oak Tree Park

Burnt Meadow Road

Moons Moat North Industrial Estate

Redditch

Worcestershire

B98 9NW

United Kingdom

Email: [email protected]

Phone: +44 (0)1527 584364

Fax: +44 (0)1527 962998

Содержание G4K

Страница 1: ...is user guide provides basic instructions for setting up SEADA G4K Creative video wall controllers and how to create eye catching video wall layout using its management software Document No SD MA 013 Document Version 04 ...

Страница 2: ...ete screens from the wall 3 2 3 3 Change the layout of the screens 3 3 Input 3 3 1 Manage the input 3 3 1 1 Lock aspect ratio 3 3 1 2 Open input source window 3 3 1 3 Close input source window 3 3 1 4 Resize input source window 3 3 1 5 Move input source window 3 3 2 Daisy chain with multiple G4Ks 3 3 2 1 Change Mode 3 3 2 2 Change EDID 3 4 Tool Bar 3 4 1 Home 3 4 2 Show Measurements 3 4 3 Snap to ...

Страница 3: ... Panel Back Panel 1 RS232 Serial Port 2 RJ45 Ethernet Port 3 Power Socket 4 Dual Link DVI Input Connector 5 HDMI Input Connector 6 DisplayPort Input Connector 7 DVI Output Connectors 8 Daisy Chain HDMI Input Connector 9 Daisy Chain HDMI Output Connector 1 2 3 6 1 2 3 4 1 2 3 5 7 8 9 1 2 3 5 7 8 9 7 8 9 7 8 9 ...

Страница 4: ...op down menu to choose the language for the software The default language is English After choosing the language click OK to continue Click I Agree to accept the License Agreement Check and uncheck the items for installation And then click Next Choose the path for installation as you wish and then click Install to start the installation process Note The installation may take several minutes to fin...

Страница 5: ...2 65 Users need to change the IP address of control PC to the same IP group of G4K Open the Ethernet Properties windows on Control PC Highlight the TCP IPv4 in Networking and click the Properties button to open the TCP IPv4 Properties window Change the Obtain an IP address automatically to Use the following IP address to set up a static IP address IP address any address between 172 21 102 1 and 17...

Страница 6: ... to Disconnect button and the very last video wall layout used in this device is shown in grid area indicating the connection has been set up successfully If a dialog window as below comes up the connection was failed Please check if control PC IP address is correctly set up Please check the network cable connection between PC and G4K ...

Страница 7: ...s to avoid conflict Users need to connect the G4K one by one using default IP address 172 21 102 65 to set up the connection between device and control PC Right click the Device Name and then choose Change Device IP Address to open the Change Device IP Address dialog window Please give a unique IP address for each device in the same system e g Device 1 172 21 102 65 Device 2 172 21 102 66 Device 3...

Страница 8: ... for each device Type the unique IP address for each device Set the Port to 1024 for all devices Use a network switcher to connect all the G4Ks to the control PC Press Connect button to connect all the G4Ks into one system If a G4Ks daisy chain system needs to be set up please go to 3 3 2 Daisy chain with multiple G4K to set up each G4K ...

Страница 9: ... 1 Choose the resolution of the screens Users are able to choose the resolution of screens from the drop down menu in Resolution The default output resolution is 1920 x 1080 60 Or users are able to create custom resolution if the resolution needed is not in the list By clicking in Resolution a dialog window will be shown for users to customise the resolution ...

Страница 10: ...G4K User Guide 3 2 2 Enter the parameters of screens Dot Pitch Display area Length L Quantity of Horizontal pixel e g 1920 L ...

Страница 11: ...t up each individual screen by using this feature 3 2 3 Create new video wall layout G4K remembers the last layout used Users are able to modify the existing layout or create a new layout from scratch by deleting all the screens first 3 2 3 1 Add screens onto the wall Highlight the screens in Add to Display Wall and then press Add to Display Wall button to add the screens onto the wall Up to 4 win...

Страница 12: ... 2 3 3 Change the layout of the screens Users are able to manipulate the screens layout to achieve a creative video wall Users are able to use drag and drop to move each individual screen to a desired position And use Angle at bottom to change the rotation of each individual screen After changing the layout and other settings users need to press Apply button in Add to Display Wall to enable these ...

Страница 13: ...fit the input window onto the video wall 3 3 1 3 Close input source window Click the Close Window button to close the input source window 3 3 1 4 Resize input source window 1 Use the mouse to highlight the window and move the mouse to the border of the window The cursor will be changed to a resize cursor 2 Press and hold the left mouse button and drag the border to resize the window to required si...

Страница 14: ...how to connect multiple units via IP all the devices will be shown in Input section Users are able to set up the configuration between devices to create a functional daisy chain system with multiple G4K devices Tip users are able to load the sample pre set layout to configure the devices modes automatically 3 3 2 1 Change Mode In a multiple G4K devices system only one G4K can be master device and ...

Страница 15: ...ascade data transfer local data This mode enables the devices to have frame lock with the master device and output the signal from master device via HDMI daisy chain However it will transfer the input source from its own input to next G4K device 4 Slave get local data transfer Cascade data This mode enables the devices to have frame lock with the master device but output the signal from its own in...

Страница 16: ...G4K User Guide G4K Daisy Chain Example 1 Inputs and Daisy Chain connections using HDMI cables 2 Physical connections between G4Ks and video wall displays ...

Страница 17: ...e data transfer Cascade data G4K 2 Main Device G4K 3 Slave get Cascade data transfer Cascade data G4K 4 Slave get Cascade data transfer Cascade data 3 G4K 1 Slave get Cascade data transfer Cascade data G4K 2 Slave get Cascade data transfer Cascade data G4K 3 Main Device G4K 4 Slave get Cascade data transfer Cascade data 4 G4K 1 Slave get Cascade data transfer Cascade data G4K 2 Slave get Cascade d...

Страница 18: ...er local data 6 G4K 1 Main Device G4K 2 Slave get local data transfer local data G4K 3 Slave get Cascade data transfer Cascade data G4K 4 Slave get Cascade data transfer Cascade data 7 G4K 1 Main Device G4K 2 Slave get local data transfer Cascade data G4K 3 Slave get Cascade data transfer Cascade data G4K 4 Slave get Cascade data transfer Cascade data 8 And more ...

Страница 19: ...se the EDID using EDID Editor 3 4 5 After the EDID having been changed users need to disconnect and connect the input to the G4K in order to apply the change 3 4 Tool Bar 3 4 1 Home Centre the layout to the grid area 3 4 2 Show Measurements Show the length and width of the video wall layout 3 4 3 Snap to Display When move the display it will snap to the next display 3 4 4 Snap to Grid When move th...

Страница 20: ...Open an existing EDID file from folder of G4K Edid 2 Save the file as another file name before doing any change 3 Press Read Only Modify Button to enable the edit mode 4 Press Detailed Timings to open the EDID settings ...

Страница 21: ...hange the Pixel Clk to 6 10 rate frame required x Blank V Lines Active V x HBlank Pxl Active H and save it 7 The new EDID is ready for users to load onto G4Ks 3 4 6 Save as Save the current video wall layout 3 4 7 Load Layout Load the pre set video wall layout 3 4 8 Language Change the language of the software ...

Страница 22: ...signal out G4K front panel signal LED next input port indicates if input video signal presents 4 2 2 Black screen Ensure the G4K and screens are powered up Ensure the connection to screens are OK Ensure the screens on correct channel DVI or HDMI or VGA Ensure the G4K is on main device mode or is daisy chained properly if works as slave device Ensure the input source window is applied and covers th...

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