G44 HDMI User Guide
5.
Troubleshooting
5.1.
No Connection
5.1.1.
Ensure the G44 is powered up
5.1.2.
Ensure the PC and G44 at the same IP group
5.1.3.
Ensure the IP address is correct for G44
5.1.4.
IP address of each device will be shown on screen when no video input is applied.
5.2.
No Output
5.2.1.
Ensure the video source is on
5.2.2.
Ensure the video source device sends the signal out (G44 INPUT statue LED light will be
on if input video signal presents)
5.3.
Black screen
5.3.1.
Ensure the G44 and screens are powered up
5.3.2.
Ensure the connection to screens are OK
5.3.3.
Ensure the screens on correct channel (DVI or HDMI)
5.3.4.
Ensure that the inputs are assigned correctly (i.e. Input 1 on Output 1, Input 2 on
Output 2 etc.