4641 East Ivy Street, Mesa, AZ 85205 | (480) 256-0017 | [email protected] | SCYNCE.AG
9
the science of yield
The fixture does not emit any light.
Reset the fixture by disconnecting the main voltage for more than 5 seconds and
then reconnect.
In the event that the fixture switches off again, lower the ambient temperature.
Check main voltage line for correct voltage range (120-277vac).
Reload default settings.
If the issue persists, contact supplier for assistance.
Only half of the fixture lights turn on
Reset the fixture by disconnecting the main voltage from the fixture for more than
5 seconds and then reconnecting.
If the issue persists, contact supplier for assistance.
The fixture emits too little light when
compared to the other fixture(s).
Reload default settings.
Contact the installer and have the wiring checked.
If the issue persists, contact supplier for assistance.
Fixture will not respond to Dim Control.
Reload default settings.
Contact the installer and have the wiring checked.
If the issue persists, contact supplier for assistance.
TROUBLESHOOTING
WARNING
ATTENTION
Never switch on a defective or damaged fixture. In the event the
product is defective or damaged, contact the dealer where you
purchased the fixture or contact SCYNCE directly.
In the event a single fixture is not working correctly, disconnect power from circuit
and re-apply power prior to any other trouble shooting.
WHAT CAN YOU SEE?
WHAT SHOULD I DO?
Do not open or disassemble the product. Opening the
product can prove hazardous and will void the warranty.
