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Returning Your System
If SCS Customer Service determines you need to return your system for
service, the Service Representative will give you a Return Merchandise
Authorization (RMA). Write this number on the outside of the box containing
the returned system, and on a slip of paper inside the box, so your return
can be processed quickly.
Return only your scanner, antenna, cable, and adapter. Do not return
accessories, such as the Diagnostic Label
or the diskette containing the
Scanner configuration program.
Follow these steps to return your scanner and accessories for service:
1.
Carefully pack your scanner and accessories in the original static-
protected bubble wrap and container. If you no longer have the
original container, use a protected box.
2.
Use filler material to cover the items in the box.
3.
Add a note with the RMA number inside the package.
4.
Write the RMA number and the word FRAGILE on the outside of the
package in large, legible writing.
5.
Address the package to:
SCS Corporation
10905 Technology Place
San Diego, CA 92127
ATTN: RMA # __________________ (indicate your RMA number here)
556-EP Manual.P65
2/27/2001, 3:21 PM
31
